Apprentice Business Administrator

SOUTH WEST CONSTRUCTION ACADEMY LTD

BRISTOL (BS4 3QF)

Closes on Sunday 15 March 2026

Posted on 3 February 2026

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Contents

Summary

Are you motivated to start your career? This is a great opportunity for a self-motivated individual to join a friendly environment. Your role is to support in the administration duties and will be expected to provide a friendly and welcoming service to the clients. You’ll learn new skills; this could be the making of you!

Wage

£11,778 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course
Business administrator (level 3)
Hours
Monday to Friday, 8.00am to 3.00pm.

30 hours a week

Start date

Monday 16 March 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

The responsibilities of the role are to support and engage and communicate with different departments in the company as well as interacting with internal or external customers. With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas.

Duties to include:

  • The role will cover all manner of administrative duties including general admin, word processing and filing, photocopying, faxing and shredding as well as dealing with telephone enquiries
  • You will develop the skills and knowledge to aid staff and internal/external customers in a polite and efficient manner
  • You will also use the company’s bespoke software and have the responsibility of dealing with invoices
  • You will assist in the day-to-day work of the administration department, including responding to customer’s requests, updating systems, and maintaining accurate records
  • As the Business Administration Apprentice, you will undertake and successfully complete a Business Administration programme within an agreed timeline

Where you'll work

UNIT 7
WHITBY ROAD
BRISTOL
BS4 3QF

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

S & B AUTOMOTIVE ACADEMY LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Training is delivered in the workplace with visits from S&B Automotive Academy's Business Account Manager both face-to-face and over the phone. The Account Manager will also offer support, advice and guidance by monitoring progress through the use of get to gateway which both employer and the apprentice will have access to.

More training information

S&B Automotive Academy is a specialist apprenticeship training provider located in Bedminster, Bristol. Whether you're seeking to kickstart your career in the automotive industry or business industry, S&B Automotive Academy is your go-to partner for excellence in training!

S&B has been training apprentices since the 1970’s and are one of the largest training providers in the Automotive and Business sector. We pride ourselves on our collaboration with a wide range of employers.

To be considered for this apprenticeship you must have GCSEs, Functional Skills or Key Skills at grade C/4 or above in English and maths (or equivalent), If your grades are below this, we will discuss your options for taking functional skills in Maths and/or English. As well as this, predicated grades are accepted, and work experience or knowledge is beneficial but not essential.

As a result you will receive the following:

  • Level 3 Business Administrator Apprenticeship Standard
  • Functional Skills in Maths and English (if required)

Requirements

Essential qualifications

GCSE in:

  • English (grade 3)
  • Maths (grade 3)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Problem solving skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative

About this employer

We are a leading training provider for Plumbing, Gas and Electrical apprenticeships. We have excellent purpose built workshops and End Point Assessment centre. We are proud to be selected by On Site Bristol (Bristol City Council) as their training provider for gas and electrical apprentices. We currently train over 100 apprentices and work with many employers in and around Bristol.

https://swconstructionacademy.co.uk/south-west-construction-academy/ (opens in new tab)

After this apprenticeship

As a company we are committed to providing development and training opportunities to our employees. An apprenticeship is the grounding for your future development and there are lots of opportunities to develop your career.

Ask a question

The contact for this apprenticeship is:

S & B AUTOMOTIVE ACADEMY LIMITED

The reference code for this apprenticeship is VAC2000012604.

Apply now

Closes on Sunday 15 March 2026