Claims Apprenticeship

BMS GROUP LIMITED

One America Square London (EC3N 2LS)

Closes in 21 days (Friday 27 February 2026 at 11:59pm)

Posted on 3 February 2026


Summary

Kick‑start your career with our Early Careers programme and work with Senior Technical Experts in Central Claims. You’ll gain hands‑on experience and valuable exposure across the wider group.

This is your gateway into a fast‑moving industry to build the foundation for a successful, long‑term career.

Training course
Insurance practitioner (level 3)
Hours
Monday - Friday, 9.30am - 5.30pm

37 hours a week

Start date

Tuesday 1 September 2026

Duration

1 year 6 months

Positions available

2

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Learn ‘on-the-job’ in a dynamic and collaborative environment whilst studying for an industry recognised qualification, enrolling onto the Level 3 Insurance Practitioner course and completing the Certificate in Insurance from the Chartered Institute in Insurance
  • The BMS Early Careers Programme provides a route into a successful career in a dynamic industry. The claims department handles all strands of business, including Property, Casualty, Political Violence, Energy & Cargo
  • These claims are worldwide and involve a great deal of interaction with the broking and production teams

Where you'll work

One America Square London
EC3N 2LS

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

DAVIES LEARNING SOLUTIONS LIMITED

Training course

Insurance practitioner (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Achieve desired business outcomes within own area of insurance responsibility, in line with the organisation's commercial aims and objectives.
  • Identify information from a range of sources to determine an appropriate course of action including a recommendation, a decision or a referral.
  • Analyse data to make evidence based decisions.
  • Apply organisational quality assurance policies and procedures in their role and within the limits of own authority.
  • Apply appropriate method of communication for audience and circumstances.
  • Records, verifies, maintains and where appropriate, shares information.
  • Compliant with relevant governance, policies and procedures.
  • Identify work with stakeholders and creates and maintains a network of stakeholders needed to undertake casework effectively and to conclusion.
  • Balances competing priorities in order to meet deadlines.
  • Builds and maintains positive relationships.
  • Work as part of a team to help achieve results.
  • Identify potential claims fraud and determine the correct action to prevent loss.
  • Manage insurance claims and/or payments within the limits of responsibility in line with policies and procedures.
  • Identify and manage insurance risks within the limits of responsibility in line with policies and procedures.
  • Recommend insurance and premiums decisions within the limits of responsibility and in line with organisational policies and procedures.
  • Gather and interpret relevant information to provide a return on insurance decisions.
  • Match client’s needs with available insurance products and services.
  • Optimises the potential return on insurance decisions within the scope of own role by identifying and positioning the client’s case with the insurer.
  • Achieve desired business outcomes within own area of insurance responsibility, in line with the organisation's commercial aims and objectives.
  • Identify information from a range of sources to determine an appropriate course of action including a recommendation, a decision or a referral.
  • Analyse data to make evidence based decisions.
  • Apply organisational quality assurance policies and procedures in their role and within the limits of own authority.
  • Apply appropriate method of communication for audience and circumstances.
  • Records, verifies, maintains and where appropriate, shares information.
  • Compliant with relevant governance, policies and procedures.
  • Identify work with stakeholders and creates and maintains a network of stakeholders needed to undertake casework effectively and to conclusion.
  • Balances competing priorities in order to meet deadlines.
  • Builds and maintains positive relationships.
  • Work as part of a team to help achieve results.

Training schedule

You will work towards your:

  • Insurance Practitioner Level 3 Apprenticeship
  • Certificate in Insurance (Cert CII)
  • Training will be virtual. 6 hours per week off the job training

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative

Other requirements

  • Background checks will be conducted prior to starting

About this employer

BMS is a dynamic, independent global broker established in 1980, delivering specialist insurance, reinsurance, and capital markets advisory services. Our purpose is to help people, businesses and communities flourish and prosper in a world of risk. 

 

We are a global brand with offices located across the US, Canada, Latin America, Australia, Europe and Asia with both a strong local focus and understanding of market needs.  Being independent gives our brokers the freedom to deliver the best solutions and combined with our collaborative team approach, single platform worldwide and renowned personal service, we are the independent broker of choice.

https://www.bmsgroup.com/ (opens in new tab)

After this apprenticeship

  • Permanent position available post successful completion of apprenticeship programme

Ask a question

The contact for this apprenticeship is:

DAVIES LEARNING SOLUTIONS LIMITED

The reference code for this apprenticeship is VAC2000012429.

Apply now

Closes in 21 days (Friday 27 February 2026 at 11:59pm)