Business Administration Apprentice

K & M ENGINEERING (SHROPSHIRE) LTD

SHREWSBURY (SY5 9DA)

Closes in 14 days (Friday 20 February 2026 at 11:59pm)

Posted on 3 February 2026

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Summary

This Business Administration Apprenticeship offers the chance to join a well-established family-run engineering company near Shrewsbury. You’ll support sales and purchasing teams, assist customers by phone and in person, process orders, and support directors with daily tasks while building strong admin and customer service skills.

Wage

£16,260.92 a year

Check minimum wage rates (opens in new tab)

Pay will be reviewed following the successful completion of a three-month probationary period.

Training course
Business administrator (level 3)
Hours
Monday to Friday with flexible hours to accommodate personal circumstances (to be agreed). The 5-day week includes day-release at college for the first few weeks. The 30-hour work week may be reviewed as the apprenticeship progresses.

30 hours a week

Start date

Friday 6 March 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Support the sales and purchasing teams with day-to-day administrative tasks.
  • Deal with customers both face-to-face and over the phone to ensure orders are processed smoothly.
  • Prepare and process customer quotes and orders through to delivery.
  • Assist company directors with tasks such as research, fact-finding, and general support.
  • Help maintain accounts, management, and internal systems accurately.
  • Support the accounts and administration department with routine admin duties.
  • Work closely with different teams to help ensure the efficient running of the business.

Where you'll work

SARN WORKS
HALFWAY HOUSE
SHREWSBURY
SY5 9DA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SBC TRAINING LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

Requirements

Desirable qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative

About this employer

K&M Engineering, based just outside Shrewsbury, has been delivering high-quality structural steel and cladding projects for the industrial and commercial sectors since 1964. Known for their commitment to service, quality, safety, and value, they manage projects from initial design through to completion. Their experienced team and manufacturing base ensure efficient, cost-effective solutions every time.

https://www.kandmengineering.co.uk/ (opens in new tab)

After this apprenticeship

Apprentices will become an integral part of a thriving business, progressing towards an Accounts or Business Support Administrator role. On successful completion, 100% of our apprentices have been offered full-time positions, with opportunities for further training, promotions, wage increases, and increased responsibilities.

Ask a question

The contact for this apprenticeship is:

SBC TRAINING LIMITED

The reference code for this apprenticeship is VAC2000012414.

Apply now

Closes in 14 days (Friday 20 February 2026 at 11:59pm)