Business Administrator Apprentice

WHITE ROSE HOUSE CARE HOME LIMITED

Holmfirth (HD9 3TQ)

Closes in 16 days (Monday 23 February 2026 at 11:59pm)

Posted on 2 February 2026

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Summary

Support the Home Manager, team, residents and families by handling key administrative tasks that keep daily life running smoothly. You’ll help maintain organised systems, manage financial procedures, and ensure information reaches Head Office on time—contributing to a warm, well‑run, and reassuring environment for everyone.

Wage

£12,759.50 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course
Business administrator (level 3)
Hours
Monday - Friday, 9.00am - 4.00pm (includes 30 min unpaid break)

32 hours 30 minutes a week

Start date

Monday 9 March 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Collection of resident data to enable invoicing to be carried out by Head office in line with our standard operating procedures
  • Notifying the relevant teams of new residents, deceased residents or any other details relevant to the residents stay within the Home
  • Updating reporting tools used to monitor resident funding status daily in line with placement agreements or other changes to funding mid-placement
  • Acquire and distribute physical transaction of Resident Personal Allowance and safe custody of money and other valuables, adhering to verification procedures to safeguard against claims of misappropriation
  • Maintaining Petty Cash and other funds as required
  • Managing and collating information needed monthly to process payroll by third party provider; including creating rota, approving timesheets, annual leave, recording sickness, starters and leavers
  • Assisting purchasing of goods and services as required; place purchase orders with approved suppliers, complying with procedures, to maintain appropriate stock levels and controls and ensure expenditure is contained within agreed budget limit
  • Submitting approved supplier invoices to Head Office for payment processing
  • Providing admin support to Home Manager and other staff as appropriate; including diary management, word processing, photocopying, scanning, filing and maintaining persona records
  • Acting as reception providing focal point for visitors and telephone enquiries, always promoting a positive image and customer service approach

Where you'll work

165 Huddersfield Road
Thongsbridge
Holmfirth
HD9 3TQ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

NATIONAL BUSINESS COLLEGE LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

You will attend National Business College one day per fortnight - 1 Greenhead Rd, Huddersfield

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Team working

About this employer

We create a home-from-home environment where the next chapter of life can be enjoyed. Beautifully refurbished buildings; high-quality, fresh food; relaxing spaces; daily activities and a friendly, community feel are all part of our offering at Mulberry Care Homes.

After this apprenticeship

  • Permanent Role as Home Administrator

Ask a question

The contact for this apprenticeship is:

NATIONAL BUSINESS COLLEGE LIMITED

The reference code for this apprenticeship is VAC2000012368.

Apply now

Closes in 16 days (Monday 23 February 2026 at 11:59pm)