Apprentice Business Administrator within the Health & Safety Team
Sandwell Metropolitan Borough Council
Oldbury (B69 3DB)
Closes in 10 days (Monday 16 February 2026 at 11:59pm)
Posted on 2 February 2026
Contents
Summary
An opportunity to work within our Corporate Health & Safety team, undertaking a Level 3 Business Administrator qualification. You will undertake invoicing, regular data cleansing, data extraction and maintaining webpages. The apprenticeship offers the successful candidate a clear path to progress into a health and safety profession.
- Wage
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£14,526.20 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
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Between 8.00am and 4:30pm, Monday to Friday.
37 hours a week
- Start date
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Monday 13 April 2026
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Supporting the team to advise and implement the Council’s Health & Safety policies and procedures
- Assisting with the monitoring, analysis and reporting of safety, health and environment performance
- Extracting and cleansing incident data in preparation for officers to complete quarterly H&S reports
- Prepare and maintain records relating to safety, health and environmental matters that comply with legal and workplace requirements
- Maintaining the H&S webpages on the intranet and PPS website
- Regular data cleansing of incident reports and data
- Supporting Corporate Health & Safety Board and other meetings with agendas, minute taking etc
- Support in the implementation of inspections and monitoring systems
- Develop skills to contribute to the delivery of our services to our customers and stakeholders
- With guidance, carry out projects within the remit of safety and health
- Be accountable for the quality of your work and take responsibility for maintaining and improving your knowledge and skills
- Meet relevant standards of practice by working in a lawful, safe and effective way
- Undertake appropriate training as identified relevant to the role
- Communicate effectively to deal with queries either internal / external, by telephone or by written correspondence and work flexibly to support the team
- Develop knowledge on H&S legislation and compliance
Where you'll work
Freeth Street
Oldbury
B69 3DB
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
ACCESS TRAINING (EAST MIDLANDS) LTD
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
The apprenticeship training will be delivered in the workplace, as you will receive visits from a college assessor.
Requirements
Essential qualifications
GCSE in:
- English (grade 9-4/A-C)
- Maths (grade 9-4/A-C)
Other in:
- English (grade Level 2)
- Maths (grade Level 2)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
- Respect for others
- Maintain confidentiality
- Meet deadlines
- Prioritise
- Data protection
- Flexibility
- Adaptable
Other requirements
Proof of qualification certificates will be required at during the recruitment process. Please be aware that you may come into contact with sensitive information, of which data security must be maintained. You will need to be flexible and be very confident in talking to people at all levels. You must be prepared to adhere with Council Policies including the Data Protection Act. We reserve the right to close vacancies prior to their advertised date, if we receive a large number of applications. Therefore, you are strongly advised to complete and return your application as soon as possible.
About this employer
Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.
http://www.sandwell.gov.uk (opens in new tab)
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
This apprenticeship is a fixed term 18 month contract and at the end you will gain a Level 3 Business Administrator qualification. However, the skills, knowledge and experience gained in this apprenticeship will allow you to gain future opportunities in the sector.
Ask a question
The contact for this apprenticeship is:
ACCESS TRAINING (EAST MIDLANDS) LTD
The reference code for this apprenticeship is VAC2000012233.
Apply now
Closes in 10 days (Monday 16 February 2026 at 11:59pm)