Apprentice Warehouse/Trade Supplier
FIXFIRM LIMITED
LINCOLN (LN6 3QS)
Closes in 18 days (Monday 23 February 2026 at 11:59pm)
Posted on 2 February 2026
Contents
Summary
A chance to work in a vibrant, friendly family run business with the opportunity to develop and progress within the company long term. Fulfilling this role helps maintain the high standard of service our customers have come to expect and ensures repeat business from our clients.
- Wage
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£15,704 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
Check minimum wage rates (opens in new tab)
Bonus scheme for all staff after completing 6 months of probation.
- Training course
- Trade supplier (level 2)
- Hours
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Monday to Friday with flexible start and finish times within our company opening hours of 7.00am to 5.30pm
40 hours a week
- Start date
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Monday 9 March 2026
- Duration
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1 year 3 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
The main purpose of this role is to get goods shipped to our customers on time and in excellent condition.
Duties will include, but will not be limited to:
- Receiving deliveries
- Booking goods in from suppliers
- Completing all despatches for the day
- Keeping the work environment clean and safe
- Putting goods away accurately on the shelves or pallet racking
- Picking orders from customers
- Checking picked orders
- Packing orders suitably for the transport method
- Serving customers at the trade counter and Fastlane
- Arranging solutions to the best method of shipping each order
- Processing customer returns
- Continuous improvement to the systems to increase efficiency
Where you'll work
PYKE ROAD
LINCOLN
LN6 3QS
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
LINCOLN COLLEGE
Training course
Trade supplier (level 2)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Knowledge and understanding of the organisation’s: communicating confidently to internal and external customers about the company and how it operates
- Knowledge and understanding of the organisation’s: identifying and communicating with the relevant person if a threat or risk to the business is identified
- specialist trade customer profile of the business: using appropriate techniques and forms of communication to put customers at ease and gain their trust.
- specialist trade customer profile of the business: delivering customer service that exceeds customer expectations
- specialist trade customer profile of the business: identifying customer requirements and referring them onwards in an appropriate manner
- trade counter and telesales services: assisting customers in exploring product ranges and alternative and complementary products and services, based on the fundamental underpinning product knowledge
- trade counter and telesales services: identifying the customers’ requirements, matching them to the trade supplier’s products and services
- trade counter and telesales services: delivering accurate product information, to enable the customer to make a decision on products and services and know how to access the detailed technical specification of a product when required.
- trade counter and telesales services: securing a trade sale using appropriate selling techniques, both face to face and on the telephone, and methods to complete the transaction.
- trade counter and telesales services: applying basic merchandising techniques used within the business.
- trade counter and telesales services: applying the key principles of selling in a trade supplier environment, using a variety of methods, which may include unique selling points, upselling, and link selling to secure and complete sales transactions.
- trade counter and telesales services: communicating with customers using various methods and systems appropriate to the situation
- trade counter and telesales services: applying the key principles of administration and working practices to accurately prepare, store, communicate and process businesses documentation.
- trade counter and telesales services: processing information, to the key standards of data protection, security and intellectual property rights.
- key principles of warehousing and stock control: processing and recording the receipt, storage, assembly and despatch of goods.
- key principles of warehousing and stock control: receiving stock, despatching customer orders and processing returns in line with company processes.
- key principles of warehousing and stock control: loading /unloading of supplier and contractor vehicles
- technologies that are appropriate to the role: using technology appropriately and efficiently in line with business policy, e.g. PoS (point of sale) machines, PCs
- technologies that are appropriate to the role: demonstrating the use of various technologies, e.g. bespoke/in house or off the shelf software packages to others.
- legislative responsibilities relating to the business, products and/or services being sold: complying with legal requirements to minimise risk and build customer confidence.
- legislative responsibilities relating to the business, products and/or services being sold: minimising disruption to the business and maintaining the safety and security of people at all time
- legislative responsibilities relating to the business, products and/or services being sold: taking appropriate action if a breach of H&S regulations is identified.
- personal responsibilities and performance contribute to the success of the team and the business: building two-way trust and contribute to working within a team
- personal responsibilities and performance contribute to the success of the team and the business: collaborating with colleagues to resolve problems.
- personal responsibilities and performance contribute to the success of the team and the business: managing personal performance by completing tasks to agreed standards and timescales and by taking action to resolve problems and communicating issues beyond own level of competence.
- personal responsibilities and performance contribute to the success of the team and the business: demonstrating effective time management through planning and prioritising own workload.
- personal responsibilities and performance contribute to the success of the team and the business: identifying own strengths, weaknesses and development needs.
Training schedule
- A dedicated work-based trainer will be assigned to the candidate to provide them with support and guidance throughout the course
- This is a predominantly work-based programme with College attendance required once a month
- All learning will take place at the candidate's place of employment/College and within their contracted working hours
More training information
Course outline:
https://skillsengland.education.gov.uk/apprenticeships/st0259-v1-1
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Number skills
- Team working
- Initiative
- Physical fitness
Other requirements
- This role is a physical role, on your feet doing manual handling all day so physical fitness is required
- Some people see it as a great way to keep in shape without having to pay for a gym
About this employer
A National Supplier of Construction, Engineering and Mechanical & Electrical Products to the trade
After this apprenticeship
- On successful completion of the Apprenticeship progression to full-time warehouse roles including trade counter work or they could progress into an office-based sales role
Ask a question
The contact for this apprenticeship is:
LINCOLN COLLEGE
The reference code for this apprenticeship is VAC2000012195.
Apply now
Closes in 18 days (Monday 23 February 2026 at 11:59pm)