Apprentice required for business administration

SOUTH WEST CONSTRUCTION ACADEMY LTD

BRISTOL (BS4 3QF)

Closes on Tuesday 31 March 2026

Posted on 2 February 2026

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Summary

This Business Administration Assistant apprenticeship offers hands-on experience at the heart of a busy training centre. You’ll gain skills in administration, communication, and organisation while supporting learners and staff. If you’re reliable, organised and eager to learn this is a great opportunity to a rewarding career.

Wage

£11,778 to £19,047.60, depending on your age

National Minimum Wage

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Training course
Business administrator (level 3)
Hours
Monday to Friday 8am to 3pm (1 hour unpaid lunch hour)

30 hours a week

Start date

Wednesday 1 April 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Greet learners, visitors, and tutors in a friendly and professional manner
  • Answer phone calls and emails, responding to routine enquiries or passing them to the right person
  • Maintain learner records, registers, and paperwork (both electronic and paper-based)
  • Support enrolments, inductions, and bookings for training and assessments
  • Update spreadsheets, databases, and internal systems accurately
  • Prepare documents, letters, certificates, and training materials
  • Take minutes of meetings 
  • File, scan, and organise documents in line with data protection requirements
  • Support the team with general office tasks to keep the training centre running smoothly
  • Work towards apprenticeship tasks, training sessions, and portfolio evidence during working hours

Where you'll work

UNIT 7
WHITBY ROAD
BRISTOL
BS4 3QF

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

S & B AUTOMOTIVE ACADEMY LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4 or above)
  • Maths (grade 4 or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience

Other requirements

  • Completing an application form
  • Provide references if previous employment 
  • Passing a Disclosure and Barring Service (DBS) check

About this employer

Our training centre provides a professional and structured environment where learners can develop knowledge and practical skills and achieve nationally recognised qualifications. We are committed to delivering high-quality training through experienced tutors and up-to-date resources. As part of our team, you will contribute to the smooth operation of the centre and support the success and progression of all our learners.

http://www.swconstructionacademy.co.uk (opens in new tab)

After this apprenticeship

On successful completion of the Business Administration Assistant apprenticeship, the apprentice may progress into a permanent Business Administration or Training Centre Administrator role. With experience and further development, there are opportunities to move into senior administration, learner support, compliance, or office coordination roles. This apprenticeship provides a strong foundation for a long-term career within the organisation, with potential to continue into higher-level qualifications or specialised roles.

Ask a question

The contact for this apprenticeship is:

S & B AUTOMOTIVE ACADEMY LIMITED

The reference code for this apprenticeship is VAC2000012034.

Apply now

Closes on Tuesday 31 March 2026