Apprentice Rental & Maintenance Administrator
Fleet Dynamic Consultancy Ltd
WIGAN (WN5 0LZ)
Closes in 10 days (Monday 16 February 2026 at 11:59pm)
Posted on 30 January 2026
Contents
Summary
An exciting opportunity to start your career with Fleet Dynamic Vehicle Rental in Wigan. This apprenticeship offers hands-on experience in customer service, fleet administration and vehicle coordination, with full training, real responsibility and long-term career prospects.
- Wage
-
£13,741 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday 9am - 5pm, 1-hour lunch break
35 hours a week
- Start date
-
Sunday 1 March 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Handling incoming/making outgoing phone calls
- Utilising fleet and CRM software
- Administering any on/off hire requests
- Coordinating any vehicle breakdowns
- Processing MOTs/servicing
- Liaison with local garages/recovery agents
Where you'll work
2 MARTLAND MILL LANE
WIGAN
WN5 0LZ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
WIGAN AND LEIGH COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
NVQ Business Admin Level 3, it is on the job training a learner assessor will visit in the workplace and the qualification is done within the work setting and there is 20% off the job training.
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Math (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
- Physical fitness
Other requirements
- Study for additional qualifications/exams
- Long periods working on a computer
About this employer
Fleet Dynamic Vehicle Rental is a growing vehicle rental business based in Wigan, specialising in providing reliable, well-maintained vehicles to a wide range of customers. We pride ourselves on delivering a professional, friendly service and building long-term relationships with our clients through trust, flexibility and efficiency.
As a local employer, we offer a supportive and hands-on working environment where every team member plays an important role in the day-to-day success of the business. Our team is close-knit, hardworking and committed to high standards, making Fleet Dynamic a great place to learn, develop new skills and build a career within the vehicle rental industry.
We value enthusiasm, reliability and a willingness to learn, and we are passionate about supporting apprentices by providing real-world experience, guidance and opportunities for progression within the company.
After this apprenticeship
Prospects to move to other depts and into management.
Ask a question
The contact for this apprenticeship is:
WIGAN AND LEIGH COLLEGE
The reference code for this apprenticeship is VAC2000011961.
Apply now
Closes in 10 days (Monday 16 February 2026 at 11:59pm)