Apprentice Administration Support Assistant
CLEANTEC SERVICES LTD
Oldbury (B69 2JG)
Closes in 24 days (Tuesday 24 February 2026 at 11:59pm)
Posted on 30 January 2026
Contents
Summary
This is a great opportunity to join CleanTec operations department as an Administration Support Assistant
Alongside internal training, you will also complete the Level 3 Business Administration Apprenticeship that will support you in developing the required knowledge & skills required for a successful career.
- Wage
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£20,000 a year
Check minimum wage rates (opens in new tab)
Pay review after probation
- Training course
- Business administrator (level 3)
- Hours
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8am till 4pm with lunch and breaks. Days to be confirmed.
38 hours a week
- Start date
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Sunday 1 March 2026
- Duration
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1 year 3 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
The Apprentice Admin Support Assistant will provide day-to-day administrative support to ensure the smooth and efficient running of the organisation. This will include handling correspondence, answering phone calls and emails, greeting visitors, and directing enquiries to the appropriate team members. The apprentice will learn how to communicate professionally with internal and external stakeholders while maintaining a helpful and customer-focused approach.
The role will involve supporting office systems and processes, such as maintaining accurate records, updating databases, filing documents (both digital and paper-based), and assisting with data entry tasks. The apprentice will develop strong organisational skills by managing routine administrative tasks, prioritising workloads, and meeting deadlines under guidance from experienced colleagues.
In addition, the Apprentice Admin Support Assistant will also help with basic HR-related admin tasks where appropriate, such as onboarding paperwork, all while learning about confidentiality and data protection.
Throughout the apprenticeship, the individual will work towards developing key workplace skills, including time management, IT proficiency, and teamwork. They will receive on-the-job training and support to build confidence, take increasing responsibility, and contribute positively to the overall effectiveness of the team.
Where you'll work
5B Swallowfield Courtyard
Wolverhampton Road
Oldbury
B69 2JG
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
On-the-job training is delivered by the employer.
Allocation of an apprenticeship delivery coach who will carry out regular training.
Assessment and support visits to ensure you acquire new learning, knowledge, skills and behaviours to progress and develop.
Identify, track and support 6 hours off-the-job training activities.
Quarterly formal progress review meetings, identifying learning achievements and next steps.
Requirements
Desirable qualifications
Other in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
- Physical fitness
Other requirements
Must live within an easy commute to the workplace.
About this employer
CleanTec are a contract cleaning company across educational, commercial and industrial sectors, we have a great client base which is expanding all the time,
After this apprenticeship
Long-term sustainable employment within this award-winning and ever-expanding company, opportunity to progress and gain further training and qualifications through the CleanTec Academy.
Ask a question
The contact for this apprenticeship is:
SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED
The reference code for this apprenticeship is VAC2000011753.
Apply now
Closes in 24 days (Tuesday 24 February 2026 at 11:59pm)