Care Assistant Apprentice

SUPPORTMEATHOME LIMITED

NORFOLK (NR28 9YY)

Closes in 22 days (Saturday 28 February 2026 at 11:59pm)

Posted on 29 January 2026

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Summary

Become a frontline care professional supporting adults to live independently with dignity and compassion. This Level 2 apprenticeship builds real skills, offers varied roles, and opens the door to a rewarding career where you make a genuine difference every day.

Wage

£10,816 a year

Check minimum wage rates (opens in new tab)

Excellent pay of £13 per hour and time and a half on bank holidays.

Training course
Adult care worker (level 2)
Hours
Hours: Flexible working hours available, part time and full time Shift Patterns: • 7:00am– 2:00pm • 3:30pm– 10:30pm Shift patterns are discussed at interviews, however we cannot offer AM-only roles.

16 hours a week

Start date

Monday 2 March 2026

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

No two days are the same, but your role will include:

  • Providing companionship and emotional support
  • Assisting with everyday tasks such as cleaning, shopping, and meal preparation
  • Supporting with personal care and medication (full training provided)

This list is not exhaustive.

Where you'll work

8-9
ST NICHOLAS COURT
NORTH WALSHAM
NORFOLK
NR28 9YY

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

NORFOLK COUNTY COUNCIL

Training course

Adult care worker (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Support individuals they are working with according to their personal care/support plan
  • Ask for help from an appropriate person when not confident or skilled in any aspect of their role
  • Provide individuals with information to enable them to have a choice about the way they are supported
  • Encourage individuals to participate in the way their care and support is delivered
  • Ensure the individual knows what they are agreeing to regarding the way in which they are supported
  • Contribute to the on-going development of care/support plans for the individual they support
  • Support individuals with cognitive, physical or sensory impairments
  • Ensure dignity is at the centre of all work with the individuals they support, their families, carers and advocates
  • Demonstrate all work is person centred, accommodating the individual’s needs, wishes and preferences
  • Demonstrate empathy (understanding and compassion) for individuals they support
  • Demonstrate courage in supporting people in ways that may challenge their personal/cultural beliefs
  • Speak clearly and exhibit positive non-verbal communication to individuals, families, carers and advocates
  • Use the preferred methods of communication of the individual they support according to their language, culture, sensory needs and their wishes
  • Identify and take steps to reduce environmental barriers to communication
  • Demonstrate they can check for understanding
  • Write clearly and concisely in records and reports
  • Keep information safe and confidential according to agreed ways of working
  • Recognise potential signs of different forms of abuse
  • Respond to concerns of abuse according to agreed ways of working
  • Recognise, report and challenge unsafe practices
  • Promote the health and wellbeing of the individual they support
  • Move people and objects safely
  • Demonstrate how to reduce the spread of infection, including use of best practice in hand hygiene
  • Demonstrate the promotion of healthy eating and wellbeing by ensuring individuals have access to fluids, food and nutrition
  • Demonstrate how to keep people, buildings and themselves safe and secure
  • Carry out fire safety procedures when required
  • Use risk assessments to support individuals safely
  • Recognise symptoms of cognitive impairment, e.g. Dementia, learning disabilities and mental health
  • Monitor and report changes in health and wellbeing for individuals they support
  • Reflect on your own work practices
  • Demonstrate the development of their own skills and knowledge, including core skills in writing, numbers and information technology
  • Demonstrate their contribution to their development plan
  • Demonstrate ability to work in partnership with others to support the individual
  • Identify sources of support when conflicts arise with other people or organisations
  • Demonstrate they can work within safe, clear professional boundaries
  • Show they can access and apply additional skills required to perform the specific job role competently

Training schedule

  • 1:1 support provider by a Tutor
  • Monthly visits and 3-month progress review
  • Workshops taught online- flexible delivery
  • Workplace mentor provided
  • Training programme is individualised based on the apprentice
  • English and maths functional if required

Requirements

Desirable qualifications

GCSE in:

  • English (grade 4 - 9 (A* - C) or Level 2)
  • Maths (grade 4 - 9 (A* - C) or Level 2)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Customer care skills
  • Team working
  • Initiative
  • Non judgemental
  • Patience
  • Compassionate
  • Approachable
  • Community Minded

Other requirements

  • You must be a driver with access to a vehicle
  • Disclosure and Barring Service (DBS) check

About this employer

About Support Me at Home


Support Me at Home are based in North Walsham, Norfolk and we deliver high quality care at home. We provide at-home care & support for all types of people in all types of situations and every arrangement is as unique as the individual for whom we provide it.


We provide personally tailored care plans unique to each service user, giving exactly the right level of care and support for each individual. Our aim is to meet your individual needs and wishes, in keeping with the highest quality standards. In doing so, our focus is providing you with experienced, compassionate, capable staff of the highest quality.


“Support Me at Home was born from a promise—to treat every client as if they were our own mum, dad, or grandparent. After years in the care industry, I knew people deserved more than just a service—they deserved real support, warmth, and dignity at home. That’s what we do. Every single day.” – Louise Haddock, Owner and Registered Manager

https://supportmeathome.co.uk/ (opens in new tab)

Company benefits

Local shifts with minimal travel, weekly pay, full training, paid mileage, free DBS and uniform, flexible hours, fast‑track hiring, career qualifications, Blue Light discounts, enhanced bank‑holiday pay and pro‑rata annual leave.

After this apprenticeship

  • Based on performance and suitability, it is possible to progress to the Lead Adult Care Worker Level 3 apprenticeship

Ask a question

The contact for this apprenticeship is:

NORFOLK COUNTY COUNCIL

The reference code for this apprenticeship is VAC2000011613.

Apply now

Closes in 22 days (Saturday 28 February 2026 at 11:59pm)