Office Administrator Apprentice
BN & LORD MUCK SKIPS LIMITED
Bradford (BD12 7ER)
Closes in 20 days (Friday 20 February 2026 at 11:59pm)
Posted on 29 January 2026
Contents
Summary
Exciting opportunity to join a Skip Company based in Bradford as an office administrator.
- Wage
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£14,722.50 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
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Monday - Friday, 9.00am - 5.00pm or 8.30am - 4.30pm (flexible on either)
37 hours 30 minutes a week
- Start date
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Tuesday 3 March 2026
- Duration
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1 year 6 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Answer incoming phone calls and emails, dealing with customer enquiries and bookings
- Process skip hire orders, amendments, and cancellations
- Maintain accurate records of jobs, invoices, waste transfer notes, and permits
- Manage filing systems (digital and paper-based)
- Prepare basic reports for management
- Customer Services
- Provide friendly and professional service to customers
- Resolve customer issues and queries efficiently
- Liaise with local councils regarding skip permits when required
- Coordinate with drivers and yard staff to schedule deliveries and collections
- Update job schedules and driver routes
- Monitor skip availability and notify management of shortages
- Financial & Compliance Support
- Assist with invoicing, payments, and credit control
- Ensure documentation complies with waste management regulations
- Support audits and compliance checks as required
Where you'll work
Oak Mills
Cliff Hollins Lane, Oakenshaw
Bradford
BD12 7ER
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
BRADFORD COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- One college day per month
- Skills coach to visit workplace every 6-8 weeks
- Upload work to Aptem
Requirements
Desirable qualifications
GCSE in:
- English (grade 4 or C)
- Maths (grade 4 or C)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Analytical skills
- Team working
- Creative
- Initiative
- Patience
About this employer
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We are one of West Yorkshire’s best skip hire services.
We are able to provide a range of skips in various sizes for hire in Bradford, Leeds, Halifax, Keighley, Huddersfield, Wakefield and all across West Yorkshire.
At BN SKIPS we know it’s not always easy choosing the right skip. That’s why we have made it simple.
After this apprenticeship
- Potential full time permanent position
Ask a question
The contact for this apprenticeship is:
BRADFORD COLLEGE
The reference code for this apprenticeship is VAC2000011529.
Apply now
Closes in 20 days (Friday 20 February 2026 at 11:59pm)