Business Admin Apprentice
RAILSCAPE LIMITED
Ashford (TN23 1EL)
Closes on Thursday 12 March 2026
Posted on 2 February 2026
Contents
Summary
Railscape are looking for a Business Administration Level 3 Apprentice to join their Ashford Office. The sucessful candidate will support the efficient and professional operation of the business by providing administrative and organisational assistance to Contract Managers.
- Wage
-
£15,704 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
08:00 – 16:00 Monday – Friday.
40 hours a week
- Start date
-
Monday 16 March 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Provide direct administrative support to Contract Managers and Operational Management.
- Assist with the preparation, formatting, and distribution of operational and performance reports.
- Support the coordination of work schedules, planning documents, and contract records.
- Maintain accurate contract files, trackers, and document registers.
- Provide general administrative support, including filing, scanning, photocopying, and document management.
- Maintain accurate and up-to-date records, both electronic and paper-based.
- Support the preparation of letters, internal communications, and presentation materials.
- Assist with data entry and maintaining internal systems, spreadsheets, and trackers.
- Assist with onboarding processes for new starters, including preparation of induction packs and documentation.
- Support training record maintenance and tracking of mandatory training where required.
- Help maintain confidential personnel records in line with data protection requirements.
Where you'll work
Unit 3 St George S Business Centre
Brunswick Road Cobbs Wood Industrial Estate
Ashford
TN23 1EL
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
EKC GROUP
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Online training for the course.
Requirements
Essential qualifications
GCSE in:
- English (grade 4/C)
- Maths (grade 4/C)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Team working
About this employer
Railscape cover the majority of the UK with the head office located in Rayleigh, Essex. We provide the Rail Industry with a range of services from Arboricultural to Environmental to Building Works, Fencing & Maintenance. Our vision is to be the preferred supplier to the rail industry for all aspects of Arboricultural and Environmental Services.
After this apprenticeship
- Potential full time position
Ask a question
The contact for this apprenticeship is:
EKC GROUP
The reference code for this apprenticeship is VAC2000011446.
Apply now
Closes on Thursday 12 March 2026