Barista Apprentice
ARAMARK DEFENCE SERVICES LIMITED
London (SW1A 2HQ)
Closes in 25 days (Monday 9 March 2026)
Posted on 11 February 2026
Contents
Summary
You’ll complete the Food and Beverage Team Member Level 2 apprenticeship with HIT Training, combining one‑to‑one coaching, workplace learning and online study. You’ll build skills in customer service, food and beverage service, communication, teamwork and fast‑paced hospitality. Functional Skills provided if needed.
- Wage
-
£11,523 a year
- Training course
- Food and beverage team member (level 2)
- Hours
-
This role is sociable hours - Monday - Friday. Exact working hours TBC
16 hours a week
- Start date
-
Monday 23 March 2026
- Duration
-
1 year 3 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
This role supports the delivery of high‑quality barista and customer service within a Government Services environment at GOGGS (Government Offices Great George Street), SW1A. As a Barista, you will prepare hot and cold drinks to order, assist with basic food preparation, and ensure customers receive friendly, efficient service at all times. You will also help maintain clean, safe and well‑organised service areas, restock products, and follow all food hygiene and health and safety procedures.
A Food Hygiene Level 2 certificate is desirable, although full training can be provided. Barista‑specific training is desirable but not required. No previous experience is required, but 1–2 years’ experience in a food service or retail environment is desirable. This role is sociable hours - Monday - Friday.
Duties include:
- Serving food and beverages to customers in line with brand standards
- Preparing hot and cold drinks to order, including barista‑style coffees
- Carrying out basic cold food preparation and made‑to‑order items (e.g., hot sandwiches)
- Taking payments and maintaining accurate financial records
- Restocking products and maintaining attractive merchandise displays
- Cleaning counters, equipment, public areas and back‑of‑house spaces
- Washing crockery and cutlery using equipment once trained
- Reporting feedback, complaints, stock needs, breakages or hazards to the line manager
- Completing daily paperwork or computer‑based tasks as assigned
- Keeping accurate records as required
- Following food hygiene, health and safety and company procedures
- Undertaking relevant training as required
Where you'll work
1 Horse Guards Road
London
SW1A 2HQ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
THE OPPORTUNITY PROVIDER LTD
Training course
Food and beverage team member (level 2)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Serve food and beverages to individual business standards.
- Identify opportunities and apply techniques to increase sales and improve customer experience.
- Tailors communication techniques to meet customer needs and build rapport.
- Maintain a safe, hygienic, and secure working environment.
- Comply with health and safety legislation, regulations, guidelines and procedures.
- Follow food safety and allergen legislation and procedures applicable to own role.
- Use technology and equipment in line with business policy to meet customer needs.
- Handle transactions and payments securely.
- Work as part of a team to ensure that the products and services are delivered on time and in line with business needs
- Deal with or escalate issues that impact service and customer experience, and implement any instructions given by supervisor.
- Use professional methods of communication that are tailored to different situations, and individual and team needs.
- Manages own time and workload, prioritising tasks.
- Maintain and rotate stock according to life cycle and business processes.
- Ensure equipment and technology faults and maintenance issues are reported promptly.
- Check customers are satisfied with products and services through questioning and act on feedback in line with business procedures.
- Keep up to date with changes to products and processes.
- Uses feedback to improve own performance.
- Reduces the waste of resources, taking sustainability into account, in line with business expectations.
- Follows and supports equity, diversity and inclusion legislation and principles.
- Participate in team briefings, implementing instructions, and offering input or feedback where relevant.
- Serve food and beverages to individual business standards.
- Identify opportunities and apply techniques to increase sales and improve customer experience.
- Tailors communication techniques to meet customer needs and build rapport.
- Maintain a safe, hygienic, and secure working environment.
- Comply with health and safety legislation, regulations, guidelines and procedures.
- Follow food safety and allergen legislation and procedures applicable to own role.
- Use technology and equipment in line with business policy to meet customer needs.
- Handle transactions and payments securely.
- Work as part of a team to ensure that the products and services are delivered on time and in line with business needs
- Deal with or escalate issues that impact service and customer experience, and implement any instructions given by supervisor.
- Use professional methods of communication that are tailored to different situations, and individual and team needs.
- Manages own time and workload, prioritising tasks.
- Maintain and rotate stock according to life cycle and business processes.
- Ensure equipment and technology faults and maintenance issues are reported promptly.
- Check customers are satisfied with products and services through questioning and act on feedback in line with business procedures.
- Keep up to date with changes to products and processes.
- Uses feedback to improve own performance.
- Reduces the waste of resources, taking sustainability into account, in line with business expectations.
- Follows and supports equity, diversity and inclusion legislation and principles.
- Participate in team briefings, implementing instructions, and offering input or feedback where relevant.
Training schedule
Food and Beverage Team Member Level 2.
Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Customer care skills
- Team working
- Driven by new challenges
- Empathetic Communicator
- Fast paced
About this employer
At Aramark, we create memorable food experiences where people work, learn and play by channelling a collective passion for food and service.
We’re a leading food service partner working with organisations across a range of market sectors in the UK. We know that great food is important to everybody and at Aramark our teams share a passion for hospitality, delivering great things for our people, partners and communities.
After this apprenticeship
While progression is not guaranteed, Aramark regularly develops team members who show commitment and strong performance. This apprenticeship provides transferable hospitality and barista skills that can support future roles such as Barista, Catering Assistant, Hospitality Assistant, Team Leader or Supervisor.
It also offers a pathway into further training, including the Hospitality Supervisor Level 3 apprenticeship.
Ask a question
The contact for this apprenticeship is:
THE OPPORTUNITY PROVIDER LTD
The reference code for this apprenticeship is VAC2000011408.
Apply now
Closes in 25 days (Monday 9 March 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.