Business Admin Apprentice

MOTORMARQUE LTD

LEEDS (LS16 6QE)

Closes in 9 days (Sunday 15 February 2026 at 11:59pm)

Posted on 29 January 2026

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Summary

This is a fantastic opportunity to gain hands-on experience in a busy garage while developing advanced business administration skills. You will support our team, learn how a small business operates, and work closely with our Customer Service Manager to prepare quotes and price up jobs. An interest in cars is a bonus!

• Wage:

  £15,704 to £25,396.80, depending on your age

  National Minimum Wage

  Check minimum wage rates (opens in new tab)

• Training course: Business administrator (level 3)
• Hours: Monday - Friday, 8.00am - 5.00pm.

  40 hours a week

• Start date:

  Monday 23 February 2026

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Answer phone calls and respond to customer emails
  Greet customers professionally and assist them in person
• Work with the Customer Service Manager to price jobs and prepare quotes
• Prepare job sheets and invoices accurately
• Maintain an organised and tidy office and front-of-house area
  Support the team with general administration tasks
• Advanced business administration and office skills
• Customer service techniques for both phone and face-to-face interactions
• How to work with pricing, quotes, and invoicing in a small business
• Organisational and IT skills including Word, Excel, and email management

Where you'll work

CLAYTON WOOD BUSINESS PARK
CLAYTON WOOD CLOSE
LEEDS
LS16 6QE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

LUMINATE EDUCATION GROUP

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

• Structured Level 3 apprenticeship training, with 2 sessions per week studing with Leeds City College (Print Works Campus).
• Hands-on experience in business administration and customer service
• Supportive, small-team environment

Requirements

Essential qualifications

GCSE in:

• English (grade 4)
• Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Administrative skills
• Logical
• Team working
• Patience

About this employer

Motor Marque Ltd. is a small, friendly garage specialising in MOTs, servicing, and repairs. We pride ourselves on excellent customer service and keeping our business running smoothly.

After this apprenticeship

• A full time permanent contract is highly likely upon completion of the apprenticeship

Ask a question

The contact for this apprenticeship is:

LUMINATE EDUCATION GROUP

The reference code for this apprenticeship is VAC2000011398.

Apply now

Closes in 9 days (Sunday 15 February 2026 at 11:59pm)