Trade Supplier Apprenticeship
ABOUT ROOFING SUPPLIES LTD
Dorking, East Grinstead, Esher, REDHILL
Closes on Tuesday 31 March 2026
Posted on 29 January 2026
Contents
Summary
About Roofing Supplies Ltd are a leading family owned and independent roofing and building supplier in the South East. The ideal candidate will support various trade operations, ensuring efficient communication and organisation throughout the process.
- Wage
-
£17,667 to £28,571.40, depending on your age
National Minimum Wage
Check minimum wage rates (opens in new tab)
review after 6 months
- Training course
- Trade supplier (level 2)
- Hours
-
07.00 - 16.30, Monday - Thursday.
Friday, 07.00 - 15.00, Friday.
Overtime: 1.00pm - 3.00pm, Saturdays (as required).
45 hours a week
- Start date
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Sunday 5 April 2026
- Duration
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1 year
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Assist in the co-ordination of trade activities
- Communicate effectively with team members and customers
- Raising sales orders, purchase orders and quotations
- Serving customers
Where you'll work
You can select which locations you want to apply for in your application on Find an apprenticeship.
This apprenticeship is available in these locations:
- Engine Shed, Dorking West Station Yard, Station Road, Dorking, RH4 1HF
- Unit 1C, Independent Business Park, Imberhorne Lane, East Grinstead, RH19 1TU
- 5 Station Road, Esher, KT10 8DY
- 34 ORMSIDE WAY, REDHILL, RH1 2LW
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
TRAVIS PERKINS PLC
Training course
Trade supplier (level 2)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Knowledge and understanding of the organisation’s: communicating confidently to internal and external customers about the company and how it operates
- Knowledge and understanding of the organisation’s: identifying and communicating with the relevant person if a threat or risk to the business is identified
- specialist trade customer profile of the business: using appropriate techniques and forms of communication to put customers at ease and gain their trust.
- specialist trade customer profile of the business: delivering customer service that exceeds customer expectations
- specialist trade customer profile of the business: identifying customer requirements and referring them onwards in an appropriate manner
- trade counter and telesales services: assisting customers in exploring product ranges and alternative and complementary products and services, based on the fundamental underpinning product knowledge
- trade counter and telesales services: identifying the customers’ requirements, matching them to the trade supplier’s products and services
- trade counter and telesales services: delivering accurate product information, to enable the customer to make a decision on products and services and know how to access the detailed technical specification of a product when required.
- trade counter and telesales services: securing a trade sale using appropriate selling techniques, both face to face and on the telephone, and methods to complete the transaction.
- trade counter and telesales services: applying basic merchandising techniques used within the business.
- trade counter and telesales services: applying the key principles of selling in a trade supplier environment, using a variety of methods, which may include unique selling points, upselling, and link selling to secure and complete sales transactions.
- trade counter and telesales services: communicating with customers using various methods and systems appropriate to the situation
- trade counter and telesales services: applying the key principles of administration and working practices to accurately prepare, store, communicate and process businesses documentation.
- trade counter and telesales services: processing information, to the key standards of data protection, security and intellectual property rights.
- key principles of warehousing and stock control: processing and recording the receipt, storage, assembly and despatch of goods.
- key principles of warehousing and stock control: receiving stock, despatching customer orders and processing returns in line with company processes.
- key principles of warehousing and stock control: loading /unloading of supplier and contractor vehicles
- technologies that are appropriate to the role: using technology appropriately and efficiently in line with business policy, e.g. PoS (point of sale) machines, PCs
- technologies that are appropriate to the role: demonstrating the use of various technologies, e.g. bespoke/in house or off the shelf software packages to others.
- legislative responsibilities relating to the business, products and/or services being sold: complying with legal requirements to minimise risk and build customer confidence.
- legislative responsibilities relating to the business, products and/or services being sold: minimising disruption to the business and maintaining the safety and security of people at all time
- legislative responsibilities relating to the business, products and/or services being sold: taking appropriate action if a breach of H&S regulations is identified.
- personal responsibilities and performance contribute to the success of the team and the business: building two-way trust and contribute to working within a team
- personal responsibilities and performance contribute to the success of the team and the business: collaborating with colleagues to resolve problems.
- personal responsibilities and performance contribute to the success of the team and the business: managing personal performance by completing tasks to agreed standards and timescales and by taking action to resolve problems and communicating issues beyond own level of competence.
- personal responsibilities and performance contribute to the success of the team and the business: demonstrating effective time management through planning and prioritising own workload.
- personal responsibilities and performance contribute to the success of the team and the business: identifying own strengths, weaknesses and development needs.
Training schedule
Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Presentation skills
- Team working
Other requirements
none
About this employer
We are leading family owned roofing and building merchant
http://www.aboutroofing.com (opens in new tab)
Company benefits
company pension
After this apprenticeship
We would look to integrate individual into the sales team and there after offer further training and progression.
Ask a question
The contact for this apprenticeship is:
TRAVIS PERKINS PLC
The reference code for this apprenticeship is VAC2000011294.
Apply now
Closes on Tuesday 31 March 2026