Housing Property Manager Apprentice

TRUULI LIMITED

Croydon (CR0 4HA)

Closes in 17 days (Wednesday 18 February 2026 at 11:59pm)

Posted on 28 January 2026

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Summary

We Truuli have an exciting opportunity for someone wanting to start their career in Estate Agency or an already established administrator that now seeks a company that can offer progression and excellent training in the Estate Agency field.

Wage

£13,741 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Opportunity to obtain commission

Training course
Housing and property management (level 3)
Hours
Monday - Friday 9.00am - 5.00pm. Saturday, 9.00am - 5.00pm (day off once per week between Monday & Friday).

35 hours a week

Start date

Monday 23 February 2026

Duration

1 year 11 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

You can join a leading, expanding thriving and fast-paced estate agent, based in the Croydon area, as an apprentice administrator. Suitable candidates will have a vibrant and outgoing personality and be confident in dealing with customers of all ages.

Responsibilities:

  • Updating spreadsheets and CRM systems
  • Place, coordinate and update orders
  • Answering calls and dealing with enquiries
  • Assisting with generating new & repeat business
  • Collate and verify identification for clients
  • Mail merging letters
  • General administerial duties
  • Creating brochures and uploading property details to web portals
  • Liaising with tenants and contractors 

Where you'll work

Southbridge House, Croydon, CR0 4HA
Southbridge Place
Croydon
CR0 4HA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CROWN VOCATIONAL TRAINING LIMITED

Training course

Housing and property management (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Customer Service: Apply a range of customer service skills in order to provide a professional, accurate, timely, ethical and non-judgemental front line service which meets the needs of a diverse range of customers and stakeholders
  • Communication: Demonstrate appropriate communication skills to enable timely identification and/or resolution of issues for customers and appropriate signposting to other colleagues and/or partner agencies.
  • Collaborative working: Work collaboratively with colleagues and partners to achieve individual, team and business targets.
  • Respond to vulnerability: Use skill and judgment to understand the needs of vulnerable individuals and groups(including those with complex needs) and respond appropriately
  • Information collection and sharing: Use a variety of methods to identify, collect and communicate technical and other information in a confident and effective manner.
  • Influencing and negotiating skills: Influence and negotiate with customers, partners and suppliers.
  • Self Management: Organise and plan their own work to ensure tasks are completed and deadlines met.
  • Problem Solving: Use a problem solving and flexible approach in their day to day duties.
  • Tools and Equipment: Effective use of IT equipment and software, through administration and the appropriate use of work equipment
  • Decision making: Effective decision making in order to apply the businesses objectives and priorities.

Training schedule

Housing Property Management at level 3:

  • Remote learning via Teams sessions and supported with an online learning platform
  • Learning and delivery minimum 6 hours per week recorded for off the job learning

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Attention to detail
  • Organisation skills
  • Administrative skills
  • Team working
  • Non judgemental
  • Patience
  • Strong and confident
  • Get things done attitude
  • Work well under pressure
  • Structured approach to goals

Other requirements

Role may close earlier than expected if suitable candidate found.

About this employer

An expanding and vibrant estate agency in Croydon.

https://truuli.co.uk/ (opens in new tab)

After this apprenticeship

The possibility of being retained in a permanent role depends on successful completion of the programme and depends on progress and performance. 

Ask a question

The contact for this apprenticeship is:

CROWN VOCATIONAL TRAINING LIMITED

The reference code for this apprenticeship is VAC2000011111.

Apply now

Closes in 17 days (Wednesday 18 February 2026 at 11:59pm)