Business Administrator Apprentice
Pavers Ltd
York (YO26 6QU)
Closes in 13 days (Monday 16 February 2026 at 11:59pm)
Posted on 2 February 2026
Contents
Summary
This apprenticeship, will give you the skills to be able to support a high paced and changeable administration. You will gain experience in communication, prioritisation, and organisational skills, together with knowledge of Microsoft Suite, Canva, and our People Platforms including Cascade (HRIS), Cornerstone (LMS) and Networx (ATS).
- Wage
-
£17,233.06 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday, 8.30am - 5.00pm
39 hours 30 minutes a week
- Start date
-
Monday 2 March 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Act as a point of contact for the HR shared inboxes, monitoring incoming queries daily, resolving routine requests, and triaging more complex issues to the appropriate team member
- Serve as a contact for the shared HR phone lines, handling general queries and escalating issues where necessary
- Manage day-to-day administration of the Academy learning platform, including assigning and removing training courses in line with role requirements and manager requests
- Complete routine bulk data uploads between our People Systems, ensuring all new starters, leavers, and contractual or role changes are accurately reflected across all platforms
- Administer access to various people systems, including approving new users and maintaining data integrity
- Provide general administrative support to the Talent and L&D functions, contributing to process efficiency and a positive colleague experience
- Assisting with writing content and creating engaging posts for our social media accounts, to help attract new talent to the business
- Support strategic talent initiatives and projects aligned to business growth, workforce planning, and capability needs
Where you'll work
Michael House
Hackness Road Northminster Business Park Upper Poppleton
York
YO26 6QU
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
WEIR TRAINING LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
The candidate will complete an apprenticeship within the agreed
subject for the vacancy. This may include a BTEC Diploma/Standard and End Point Assessment. It may also include Functional Skills in maths and English.
Employer training will include Day 1 Induction covering Health and Safety, IT and HR Legislation. Soft skills training exploring communication, prioritisation and organisation. Training on all people systems including our HRIS, ATS, and LMS. Training on Microsoft Suite including Excel, Word and Teams. Training in additional creative softwares such as Canva.
The apprentice at the end of this qualification will achieve a Level 3 Business Administrator Apprenticeship Standard.
Requirements
Desirable qualifications
GCSE in:
- English (grade 4-9)
- Maths (grade 4-9)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
- Passion for HR
Other requirements
A strong interest in the HR side of business, a great opportunity for an entry level HR position.
About this employer
The Pavers story began in York in 1971 when Catherine Paver took out a £200 bank loan (for a sofa she told them) to fund her new business. She had big dreams of changing the world of footwear and a passion to provide comfortable and stylish shoes for all.
Starting small, she sold shoes at village halls and homeware parties before opening the first Pavers shop in Scarborough in 1981, when Catherine’s three sons joined the business. One of her sons, Stuart, ran the business as Managing Director for over 40 years, joined by his son Jason in 2016. As of September 2023, Jason Paver is now the Managing Director of Pavers Ltd, with Stuart Paver moving to Chairman, taking the company into the 3rd generation of family run leadership.
From these modest beginnings, Pavers Shoes has grown to be a UK leader in today’s footwear industry, with over 180 stores nationwide encompassing our more recently acquired brands including Jones Bootmaker, Herring Shoes, Padders & Van Dal.
We remain acquisitive, highly profitable, and are an ever-growing, independent family-run business, employing over 1,900 people.
http://www.pavers.co.uk (opens in new tab)
Company benefits
- Enrolment into company’s pension scheme
- Discretionary Annual Bonus scheme
- Generous colleague discount scheme, some of which can be shared with your family and friends!
- Free onsite parking at York Head Office
After this apprenticeship
Exposure into a HR Role.
Ask a question
The contact for this apprenticeship is:
WEIR TRAINING LIMITED
The reference code for this apprenticeship is VAC2000011101.
Apply now
Closes in 13 days (Monday 16 February 2026 at 11:59pm)