Apprentice Business Administrator

East Sussex College Group

Hastings (TN34 3SU)

Closes in 13 days (Tuesday 10 February 2026 at 11:59pm)

Posted on 27 January 2026

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Summary

You will be completing the Level 3 Business Administration apprenticeship. You may need to complete a maths & English qualification if you do not hold this or an equivalent. Your programme will be delivered via workplace and workshop sessions with an assessor. You'll be awarded a grade on completion.

• Wage:

  £17,165 a year

  Check minimum wage rates (opens in new tab)

  The pay may be negotiated and may rise after a probation period has been successfully completed.

• Training course: Business administrator (level 3)
• Hours: Tuesday - Thursday, 8.30am - 5.00pm and Friday, 8.30am - 4.30pm (including unpaid breaks)

  29 hours 30 minutes a week

• Start date:

  Monday 9 March 2026

• Duration:

  2 years

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

Some of the key tasks will include:  

• Data input into systems
• Daily communication with learners and stakeholders by phone and email
• Liaising with cross college teams
• Responding to queries from sub-contracting partners
• Supporting assessors with systems use
• Tracking of learner progress 

Where you'll work

Ore Valley Campus
Parker Road
Hastings
TN34 3SU

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

EAST SUSSEX COLLEGE GROUP

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

• Training will take place in the workplace with your employer
• You will be allocated an assessor who will complete one to one visits in the workplace and group workshop sessions
• You may be required to attend a campus for your training needs
• An apprenticeship includes regular training with a college or other training organisation
• At least 20% of your working hours will be spent training or studying

More training information

Course contents:

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data
• Examples include MS Office or equivalent packages
• Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals
• Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately
• Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines
• Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation)
• Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation
• Uses relevant project management principles and tools to scope, plan, monitor and repors
• Plans required resources to successfully deliver projects
• Undertakes and leads projects as and when required

Requirements

Desirable qualifications

GCSE in:

• English (grade C/4 or above (or equivalent))
• Maths (grade C/4 or above (or equivalent))

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Customer care skills
• Administrative skills
• Team working
• Initiative

Other requirements

DBS check will be required

About this employer

East Sussex College is a people-centric, values-driven, ambitious and inclusive Further Education College with over 1,300 colleagues and over 5500 students. We offer a broad curriculum including A Levels, T-levels, work based, 14-19, HE and adult programmes with campuses in Eastbourne, Hastings, Lewes and Newhaven. This is an exciting time to join us as we grow and develop even stronger pathways for our students and communities. 

https://www.escg.ac.uk/ (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

• Potential permanent full-time employment on successful completion of the apprenticeship

Ask a question

The contact for this apprenticeship is:

EAST SUSSEX COLLEGE GROUP

The reference code for this apprenticeship is VAC2000011018.

Apply now

Closes in 13 days (Tuesday 10 February 2026 at 11:59pm)