Sales Administrator Apprentice

CARDS-X UK LTD

North Yorkshire (YO17 6BT)

Closes on Friday 20 March 2026

Posted on 27 January 2026

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Summary

The Sales Administrator Apprentice will provide essential administrative support to the sales team while developing key skills in sales operations, customer service, and business administration. This role offers an excellent opportunity to gain hands-on experience while working towards a recognised apprenticeship standard. 

Wage

£14,133.60 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Pay will be a competetive apprentice starting salary

Training course
Business administrator (level 3)
Hours
Monday to Friday, times to be confirmed.

36 hours a week

Start date

Monday 6 April 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Make outbound calls to new and existing customers to introduce products and services
  • Follow up enquiries, quotes, and previous customer interactions
  • Provide day-to-day administrative support to the sales team
  • Process sales orders accurately and in a timely manner
  • Maintain and update customer records and sales databases
  • Liaise with customers via phone and email, responding to enquiries professional
  • Assist with reports, spreadsheets, and general office tasks
  • Work closely with other departments to ensure smooth sales processes
  • Maintain and update customer records accurately on the CRM system
  • Identify sales opportunities and pass qualified leads to senior sales staff
  • Support account managers with customer communication and order processing
  • Learn product knowledge and confidently communicate key benefits to customers
  • Assist with sales campaigns, promotions, and customer outreach activities
  • Deliver a professional and friendly customer experience at all times

Where you'll work

Unit C, The Warehouse
Showfield Lane
Malton
North Yorkshire
YO17 6BT

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CRAVEN COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Level 3 Business Administrator apprenticeship standard:

This is an Advanced Apprenticeship in Business Administration and will include a combination of on and off the job training in the workplace. You will have monthly mentoring and guidance at work from a Craven College Learning & Development Advisor and monthly online seminars.

After approximately 18-months you will be entered to undertake an End Point Assessment, to complete your apprenticeship.

Requirements

Desirable qualifications

GCSE in:

  • English (grade 4 or above or equivalent)
  • Maths (grade 4 or above or equivalent)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Logical
  • Team working
  • Initiative
  • Positive attitude

About this employer

We are one of Europe’s leading suppliers of ID cards and ID card printers and the official UK & Ireland distributor for Matica Technologies. Our extensive card printing range enables businesses to efficiently produce their own ID cards. Working closely with our valued network of resellers, we offer specialist ID solutions that are used across a wide range of industries. Our innovative digital access solutions support venues & events throughout the world.

https://www.cards-x.co.uk/ (opens in new tab)

After this apprenticeship

  • Potentially leading to permanent employment on successful completion of the apprenticeship
  • This will be reviewed regularly throughout the apprenticeship and a decision made prior to completion and achievement

Ask a question

The contact for this apprenticeship is:

CRAVEN COLLEGE

The reference code for this apprenticeship is VAC2000010978.

Apply now

Closes on Friday 20 March 2026