Office Administration Apprentice

BROWN & BURK UK LTD

Ruislip (HA4 7TL)

Closes in 22 days (Friday 20 February 2026 at 11:59pm)

Posted on 27 January 2026

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Summary

The role may involve working independently or part of a team and will involve developing, implementing, maintaining and improving administrative services. The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills.

Wage

£11,778 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday - Friday. Hours to be confirmed.

30 hours a week

Start date

Monday 23 February 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Supporting Key Account managers with Daily, weekly, monthly & snnual reports.
  • Managing order to delivery of orders & reporting back to the team.
  • Liaison with 3rd party Teams.
  • Acting as a first line contact for all aspects of administration of Demand Forecasts, manage delivery and supply issues.
  • Ensuring GDPR compliance.
  • Liaising with the Supply Chain team for coordination of despatches, identifying the urgencies.
  • Resolving any customer complaints.
  • Supporting with coordinating with Logistics partners on damages/loss of stock in transit.
  • Supporting with coordinating with Customer Services/Finance on damages/loss of stock in transit.
  • Supporting with preparing and presenting weekly & monthly reports.

Where you'll work

Brown & Burk UK LTD
Micro House
Bury Street
Ruislip
HA4 7TL

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

THE WINDSOR FOREST COLLEGES GROUP

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Business Administrator Level 3 Apprenticeship Standard.

Requirements

Essential qualifications

GCSE in:

Maths and English (grade 4-9 (C-A*))

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Organisation skills
  • Analytical skills
  • Logical
  • Intermediate IT skills
  • Reliable and Punctual
  • Willingness to learn

Other requirements

  • Full, clean driving license is desirable
  • Must have reliable method of transport to workplace

About this employer

Brown & Burk UK Ltd (BBUK) was incorporated as an independent generic pharmaceutical company in the year 2000. We are one of the very few Generic Pharmaceutical companies committed to investments in research with the sole intention of providing quality and affordable healthcare across the world.

After this apprenticeship

Possible permanent employment.

Ask a question

The contact for this apprenticeship is:

THE WINDSOR FOREST COLLEGES GROUP

The reference code for this apprenticeship is VAC2000010923.

Apply now

Closes in 22 days (Friday 20 February 2026 at 11:59pm)