Internal Sales Apprentice

SUPPLYTRAIN C.I.C.

Oldbury (B69 2BN)

Closes in 23 days (Monday 2 March 2026 at 11:59pm)

Posted on 26 January 2026

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Summary

Assisting Sales Team to provide excellent administration service.   You’ll need excellent organisational and communication skills, together with a general understanding of the organisation, its business requirements and commercial objectives in order to provide the best possible service. 

Wage

£18,000 a year

Check minimum wage rates (opens in new tab)

Salary: £13,741 to £18,000 (based upon age, experience and NMW 2026-27 dependant)

 

Training course
Business administrator (level 3)
Hours
8.30- 16.30 Monday- Thursday and 8.30- 13.30 Friday. Exact timing to be agreed. Mainly office based. You may be required to travel to attend meetings and conferences elsewhere and work extra hours but there will be some flexibility with this.

35 hours a week

Start date

Wednesday 1 April 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Key Responsibilites:

  • Follow the training you receive when using any work items given to you
  • Using SAP effectively to raise quotes and orders correctly and efficiently
  • Use of our CRM system to log calls / visits to current and potential customers
  • Also must keep opportunities up to date, and keep CRM data quality accurate
  • Constantly working to achieve our monthly sales targets and highlighting areas that need immediate attention in order to maximise our sales opportunities
  • Maintain regular contact with the customers for which you have internal account responsibility
  • Assist with any sales campaigns, open days, trade days, customer presentations where required
  • Ensure that all operating procedures are adhered to and work with associates to continually review ways in which to improve efficiencies within this area
  • Take reasonable care of your own and other people’s health and safety
  • Co-operate with your employer on health and safety
  • Report if you think the work or inadequate precautions are putting anyone’s health and safety at serious risk
  • Support the company with environmental initiatives and any compliance issues

Where you'll work

Voestalpine
European Business Park
Taylors Lane
Oldbury
B69 2BN

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SMART TRAINING AND RECRUITMENT LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Training will take place at Voestalpine High Performance Metals Ltd based in Oldbury, West Midlands

More training information

Training and support will be provided by our specialist Apprenticeship training provider, Smart Training & Recruitment

 

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • maths (grade 4)

Desirable qualifications

GCSE in:

Science (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Administrative skills

Other requirements

Required Skills and Abilities

  • Consistent, solid business ethics and integrity
  • Excellent interpersonal and communication skills
  • The ability to work as part of a team and if necessary, on your own initiative
  • The ability to work under pressure
  • The ability to work and deal with personnel from all levels
  • Tact, and the ability to deal with difficult situations
  • Excellent IT skills, Microsoft Office, Word, Excel

In order to meet the eligibility criteria for an Apprenticeship in England, you must be able to demonstrate at least three years UK residency, or hold a valid visa that meets the exceptions to this rule.
 
Please note, as part of the Initial Assessment process, all qualifications will be verified by the Learning Records Service (LRS) via Department for Education

About this employer

Voestalpine is represented worldwide by more than 500 Group companies and locations in more than 50 countries and on all 5 continents. Its headquarters is located in Linz, Austria.
Our UK office is based within Oldbury and on site we have two legal entities Voestalpine High Performance Metals UK Ltd and Voestalpine Speciality Metals UK Ltd – the candidate will be working within Voestalpine High Performance Metals UK Ltd.

https://www.voestalpine.com/group/en/ (opens in new tab)

Company benefits

Early finish on Friday
Use of the canteen and games stations
Performance-related annual 10% bonus
Eye-care vouchers
Car parking
Free tea/coffee/fruit/milk

After this apprenticeship

  • Upon completion of your successful apprenticeship, should there be a position available, you will receive a contract

Ask a question

The contact for this apprenticeship is:

SMART TRAINING AND RECRUITMENT LIMITED

The reference code for this apprenticeship is VAC2000010760.

Apply now

Closes in 23 days (Monday 2 March 2026 at 11:59pm)