HR Support Apprentice

HOUGHTON & (SON) LTD

CHELMSFORD (CM2 6ND)

Closes in 30 days (Thursday 26 February 2026 at 11:59pm)

Posted on 26 January 2026

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Summary

We are expanding our HR team and are looking for a keen HR apprentice to support our HR Manager and HR Coordinator. This role will provide a structured, hands-on approach across a broad range of HR duties.

Wage

£14,526.20 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
HR support (level 3)
Hours
Monday - Friday.

37 hours a week

Start date

Friday 27 February 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

The HR Apprentice will work closely with the HR Manager and HR Co-ordinator, supporting the day-to-day delivery of HR duties across the business. The role will provide hands-on experience alongside formal apprenticeship training, allowing the successful candidate to develop a strong foundation in HR administration, compliance, and people support within a professional working environment.

Key Responsibilities:

  • Supporting employee onboarding and induction processes
  • Assisting with HR administration, filing, and record keeping
  • Updating HR systems and maintaining accurate employee data
  • Supporting recruitment activity, including interview coordination
  • Assisting with training records and compliance documentation
  • Providing general administrative support to the HR team

What We Are Looking For:

  • A reliable and punctual individual with a positive attitude
  • Strong organisational skills and attention to detail
  • Good communication skills and a polite, professional manner
  • An understanding of the importance of confidentiality
  • Basic IT skills and a willingness to learn new systems
  • A genuine interest in people and how businesses support employees

No previous HR experience is required. Full training and support will be provided, alongside a recognised HR apprenticeship qualification. This role is ideal for someone looking to develop long-term skills and progress within a growing, people professional organisation.

Where you'll work

MALVERN HOUSE
63A NAVIGATION ROAD
CHELMSFORD
CM2 6ND

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CHELMSFORD COLLEGE

Training course

HR support (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
  • Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
  • Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
  • Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
  • Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
  • Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
  • Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Training schedule

Apprentice will train on the Level 3 HR Support Apprenticeship with Chelmsford College.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative
  • Non judgemental
  • Patience

About this employer

Houghton Group are a family run business with a community focus that work within the building, electrical and renewables industry. We strive to deliver excellence and have 30+ years of expertise behind us.

https://www.houghton.group/ (opens in new tab)

After this apprenticeship

Potential for full-time position after completion of apprenticeship.

Ask a question

The contact for this apprenticeship is:

CHELMSFORD COLLEGE

The reference code for this apprenticeship is VAC2000010726.

Apply now

Closes in 30 days (Thursday 26 February 2026 at 11:59pm)