Business Administration Apprentice - Estate Agency / Property

OAKMANS ESTATE AGENTS LIMITED

2 Katie Road, (B29 6JG)

Closes in 19 days (Monday 16 February 2026)

Posted on 26 January 2026

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Summary

This is a fantastic opportunity to develop skills, knowledge and behaviours within an administrative role for this busy estate agency. The role is based within a busy office, and you will be working within a well-established team providing administrative support and assisting with the smooth running of the office.

• Wage:

  £15,704 for your first year, then could increase depending on your age

  National Minimum Wage rate for apprentices

  Check minimum wage rates (opens in new tab)

  The employer will review pay at regular intervals

• Training course: Business administrator (level 3)
• Hours: 9am to 5pm, Monday to Friday. Every Other Saturday.

  40 hours a week

• Start date:

  Monday 23 February 2026

• Duration:

  1 year 3 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Duties will include:

• Handle client enquiries via phone and email.
• Manage appointment scheduling and diaries.
• Maintain digital and physical documents.
• Assist with data entry and record keeping.
• Coordinate office supplies and equipment.
• Support marketing efforts for property listings.
• Assist in financial transactions and invoicing.
• Liaise with Birmingham City Council and handle paperwork.
• Ensure compliance with industry regulations.
• Collaborate with team members across departments.

A driving licence is an advantage, as you will be responsible for conducting viewings. 

Where you'll work

2 Katie Road,
B29 6JG

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

THE NVQ TRAINING CENTRE LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Teaching and learning the skills, knowledge and behaviours within Business Administration.

Requirements

Essential qualifications

GCSE or equivalent in:

• English (grade 4 or above)
• Maths (grade 4 or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Administrative skills
• Attention to detail
• IT skills
• Organisation skills
• Team working

Other requirements

Have you considered the suitability of the location, hours, pay before applying?

About this employer

At Oakmans Estate Agents, we pride ourselves on providing a complete property service, from the initial valuation to the final handover of keys. Our goal is to make the property process as smooth and stress-free as possible by being with you at every stage, offering full support and transparent communication. Whether you’re selling, buying, letting, or managing a property, we are dedicated to delivering a seamless experience.

After this apprenticeship

This employer will offer long-term training and career development on successful completion.

Ask a question

The contact for this apprenticeship is:

THE NVQ TRAINING CENTRE LIMITED

The reference code for this apprenticeship is VAC2000010695.

Apply now

Closes in 19 days (Monday 16 February 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.