Level 3 HR Support Apprentice
Loantube
London (W6 7NL)
Closes in 9 days (Monday 16 February 2026 at 11:59pm)
Posted on 26 January 2026
Contents
Summary
This is ideal for someone eager to develop expertise in recruitment, employee engagement, and HR strategy while working in a dynamic, high-performance culture. You’ll play a crucial role in supporting recruitment, HR administration, and onboarding new talent, whilst working towards a recognised qualification.
- Wage
-
£16,000 a year
Check minimum wage rates (opens in new tab)
Starting salary of £16,000 per annum, with scope for early review based on the experience and impact you bring to the role. A performance-linked bonus scheme may also be offered.
- Training course
- HR support (level 3)
- Hours
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Monday to Friday, 9.00am to 6.00pm. 1 hour lunch.
40 hours a week
- Start date
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Monday 2 March 2026
- Duration
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1 year 2 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
As a Level 3 HR Support Apprentice, you’ll gain hands-on experience in HR and People Operations within a fast-growing FinTech.
Key responsibilities:
- Assist in recruitment processes, including screening candidates and coordinating interviews
- Support onboarding and induction programmes to ensure a smooth new-hire experience
- Help manage HR records, policies, and compliance documentation
Contribute to employee engagement initiatives and culture-building activities - Conduct market research on HR trends and best practices to enhance LoanTube’s People function
- Handle HR queries and provide first-line support to employees
- Ensure compliance with UK employment laws and HR best practices
What we are looking for:
We value ownership, agility, and a willingness to learn. The ideal candidate should:
- Have strong communication and interpersonal skills
- Be highly organised, detail—oriented, and proactive
- Have an interest in HR, people, development, and organisational culture
- Be comfortable handling confidential information with professionalism
- Have strong problem-solving and critical-thinking skills
- Be eager to work in a fast-paced, high-growth environment
What you'll gain:
- Fully funded Level 3 HR Support Apprenticeship
- Hands-on experience in a high-growth FinTech
- Training and mentorship from experienced industry professionals
- Exposure to real-world HR operations and strategy
- Potential for a permanent role upon successful completion
Where you'll work
184 Shepherds Bush Road
London
W6 7NL
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
C.M.S. VOCATIONAL TRAINING LIMITED
Training course
HR support (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
- Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
- Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
- Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
- Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
- Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
- Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.
Training schedule
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
You will complete the HR Support Level 3 Advanced Apprenticeship
Upon completion (HR Apprenticeship only), you will be eligible to apply for Associate membership of the Chartered Institute of Personnel and Development (CIPD).
The apprenticeship will be delivered via remote 1:1 tutor support, self-led study and blended learning and development activities, all within the workplace.
You and the employer can decide together when training will take place each week.
Requirements
Essential qualifications
GCSE in:
Desirable qualifications
A Level in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Administrative skills
- Analytical skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
- Minimum L3 HR qualification
- Flexible
- Eager to learn
Other requirements
Ensure you can travel to the office on a daily basis. This is fully office based. Prime office location in Hammersmith with easy access to Piccadilly, Circle, District, and Hammersmith & City lines.
About this employer
LoanTube is the UK's first loans marketplace integrated directly into ChatGPT, delivering real-time loan offers through a fully conversational experience.
We are also the UK’s #1 loans marketplace for underserved consumers and SMEs.
Our platform handles more than 10k unique applications every day, powered by intelligent matchmaking that connects borrowers with the right lenders in seconds.
We’ve built a transparent, high-performance credit marketplace that actually serves people.
We’re featured in the 2025 Sifted 100 list, recognising the UK’s fastest-growing startups, and continue to push the boundaries of what fair credit access should look like.
If you want to help shape a category leader that is redefining how millions access credit, this is your moment.
After this apprenticeship
Potential for a permanent role upon successful completion.
Ask a question
The contact for this apprenticeship is:
C.M.S. VOCATIONAL TRAINING LIMITED
The reference code for this apprenticeship is VAC2000010660.
Apply now
Closes in 9 days (Monday 16 February 2026 at 11:59pm)