Apprentice Receptionist & Admin Assistant

LEIGH CHRISTOU LIMITED

West Midlands (CV3 1JN)

Closes in 15 days (Sunday 15 February 2026 at 11:59pm)

Posted on 26 January 2026

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Summary

An exciting opportunity for an enthusiastic individual with excellent communications skills to assist with administration and reception duties in a busy professional accountancy office in Coventry. You’ll gain valuable experience while working towards a nationally recognised Level 3 qualification. 

Wage

£14,722.50 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday-Friday, 9am-5pm

37 hours 30 minutes a week

Start date

Tuesday 17 February 2026

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Ensure the office runs smoothly by working collaboratively and maintaining an upbeat, positive attitude
  • Practice administration using IRIS Practice Management software to update client records and provide housekeeping
  • Assist with Reception Cover
  • Answer the telephone, screen and direct calls as necessary
  • Receive and sort mail and other deliveries, prepare post for despatch
  • Update Bulletins as required
  • Ensure smooth running of machinery by arranging servicing and repairs as required
  • Organise meetings/greet client’s visiting the premises and provide refreshments as necessary
  • Deal with queries from clients and provide assistance as necessary
  • Ensure knowledge of staff movements by scheduling appointments and maintaining electronic diary
  • Prepare letters to clients, HMRC and other organisations using Automail
  • Assisting with ad hoc reports produced by Directors
  • Raise invoices using Iris Fees software
  • Assist with client starter packs, for all new clients, to include sending out the required forms to HMRC for Self-Assessment, Corporation Tax, VAT and PAYE
  • Set up client files both manually and electronically and ensure all documentation is dealt with on a timely basis
  • General office duties including filing, photocopying and scanning
  • Marketing support to include assistance with promoting the company via social media and organising promotional products for company events
  • Other general administrative and clerical support as required

Where you'll work

Leofric House
Binley Road
Coventry
West Midlands
CV3 1JN

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

COVENTRY AND WARWICKSHIRE CHAMBERS OF COMMERCE TRAINING LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Training to be provided:

  • Business Administrator Level 3 Apprenticeship Standard
  • Weekly day release at CWCT, Radford, Coventry (Every Tuesday 9:30am - 4:30pm)

Requirements

Essential qualifications

GCSE in:

English & Maths (grade A*/9 - C/4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Logical
  • Team working
  • Initiative

About this employer

Leigh Christou Limited was established as a firm of Accountants in 1983 converting to a Limited Liability Partnership in 2010 and today, we continue to build on our enviable reputation for providing excellent advice and first class service to our business and personal clients alike. We have many clients in the local community in Coventry and Leamington Spa.

https://www.leigh-christou.co.uk/about-us (opens in new tab)

After this apprenticeship

Potential for career advancement within the company as you gain experience and develop your skills.

Ask a question

The contact for this apprenticeship is:

COVENTRY AND WARWICKSHIRE CHAMBERS OF COMMERCE TRAINING LIMITED

The reference code for this apprenticeship is VAC2000010605.

Apply now

Closes in 15 days (Sunday 15 February 2026 at 11:59pm)