Level 3 Business Admin Apprenticeship

DEFLECTOR DC LTD

Plymouth (PL7 1AB)

Closes on Tuesday 31 March 2026

Posted on 23 January 2026

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Summary

This is an opportunity for a person who is organised, focused and has enthusiasm for collectables and toys to join Deflector DC's growing and dynamic company in the field of packaging production. 

Wage

£14,722.50 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Between 9am-5pm Monday to Friday.

37 hours 30 minutes a week

Start date

Wednesday 1 April 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Use bespoke design software to create and edit display case templates.
  • Use software to operate a digital cutting machine to produce the display cases.
  • Organising the layout of digital templates for cutting on the archival material.
  • Removing the cut display cases from the machine for preparation for the final assembly.
  • To successfully deal with new business enquiries both online and in store.
  • To handle day-to-day enquiries from customers.
  • Assisting with adding new product listings to the online store, to include title, image, description and inventory referencing.
  • Assisting with inventory levels.
  • Packing of customer orders.
  • Housekeeping and cleanliness.

Where you'll work

Unit 12
62 Valley Road
Plymouth
PL7 1AB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SKILLS TO GROUP LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • You will attend sessions as part of your off-the-job training throughout your apprenticeship
  • You will attend college twice a month
  • Most aspects of your training will be delivered on-site by the employer, where you will gain all the skills, knowledge and experience to assist you in this role
  • Your duties will vary from day to day, and throughout your on-site learning process, you will work closely with experienced members of staff
  • You will have regular visits from your designated assessor, who will help you and monitor your progress throughout your apprenticeship programme

Requirements

Desirable qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Logical
  • Creative
  • Patience

About this employer

Deflector DC is recognised within the collector community for its wide range of high-quality acrylic, folding, and blister display cases designed to protect and present action figures, comics, carded items, vehicles, vinyl albums, and more. The company creates and manufactures all products across the world. 

https://deflectordc.co.uk/ (opens in new tab)

After this apprenticeship

  • Good timekeeping for working hours and breaks.
  • An enthusiasm for collectibles and toys.
  • The ability to work carefully and accurately with attention to detail.
  • Hands on skills and a craft orientated mind.
  • Self-motivation with the drive to achieve goals.
  • The ability to be able to measure accurately with a ruler or tape measure.

Ask a question

The contact for this apprenticeship is:

SKILLS TO GROUP LIMITED

The reference code for this apprenticeship is VAC2000010504.

Apply now

Closes on Tuesday 31 March 2026