Apprentice Property Management Administrator - London

SAVILLS (UK) LIMITED

London (W1G 0JD)

Closes in 19 days (Monday 16 February 2026)

Posted on 26 January 2026

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Summary

Be part of our London Property Management team, supporting prime multi let portfolios and delivering exceptional client service.

• Wage:

  £23,500 a year

  Check minimum wage rates (opens in new tab)

  £23,500 - £24,000 DOE + £1,000 Sign on Bonus

• Training course: Business administrator (level 3)
• Hours: Five full days in the office, working hours 9:00am to 5:30pm. One of these days each week will be dedicated to apprenticeship studies whilst in the office.

  37 hours 30 minutes a week

• Start date:

  Wednesday 25 March 2026

• Duration:

  1 year 3 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

About the team:

The Property Management division provides property management services to a wide and varied client base. We manage all types of properties, including shopping centres, industrial estates, out of town retail, offices, leisure, and residential assets. Our management remit covers 600 million sq ft of commercial property, with a combined rent and service charge roll in excess of £4.6 billion per annum. The role sits within our London based teams, focusing on portfolio management and responsible for managing significant multi let mandates and client relationships.

This is a key role supporting the team in managing some of our clients’ most valuable prime assets, ensuring the highest levels of service delivery and client reporting. Within the team, you will work closely with another administrator to deliver a service focused on operational excellence, customer engagement, place shaping, sustainability, wellbeing, and innovation. The team is highly experienced, with a broad knowledge base, and offers excellent training and career development opportunities for the right person.

Day to day duties:

• Assist in the general management of properties under the direction of the Property Manager(s)
• Support the collection of rents and other receivables
• Compile Excel spreadsheets, including new property budgets, void costs, insurance schedules, and related data
• Prepare change notes for new clients, properties, leases, and ongoing tenancy amendments. This includes extracting information from leases and other legal documents and populating database amendment forms
• Handle enquiries from tenants, clients, solicitors, local authorities, and other stakeholders
• Maintain both manual and electronic property files in accordance with company procedures
• Liaise with the property accounts team to resolve property related financial queries
• Code and certify invoices in line with approved property budgets
• Assist with accounts payable queries as required
• Maintain familiarity with the Compass internal reporting system and Client Portal, updating information as required
• As a member of the Savills team, liaise with management, technical, and administrative staff across the business
• Attend internal training courses and proactively identify individual training and development needs
• Manage Dynamics on a daily basis, including raising invoices and job requests
• Answer incoming telephone calls and deal with enquiries or take and pass on messages appropriately
• Carry out audio and copy typing, including updating or producing schedules, presentations, pitches, and related documents
• Produce arrears analysis as required by individual surveyors
• Run relevant reports from the Compass system
• Produce mid year variance reports for surveyors as required
• Undertake specific projects as requested by the Head of Department
• Monitor work referrals and assist the Head of Department in maintaining logs and ensuring all transfers are received
• Assist with the management of FRI and void properties as required

How you’ll make an impact:

• Good organisational skills
• Word and Excel capabilities
• Good written, presentation and numerical skills are essential
• Excellent communication skills
• Diligent and detail driven
• Able to work individually and as part of a team
• Punctual, reliable, keen and enthusiastic
• Thirst for knowledge and self-motivated

Ahead of anything else, we look for individualism and diversity in our apprentice intake - so it's very important at every stage of the selection process that you take the opportunity to show us what you're really like. Be honest and above all, be yourself.

Where you'll work

33 Margaret Street
London
W1G 0JD

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

TRAINING ASSESSMENT & CONSULTANCY SERVICES LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Level 2 or Level 3 Business Administrator Apprenticeship depending on previous experience.

On the job training is provided to ensure all the required knowledge and experience is obtained throughout the apprenticeship to qualify successfully.

We will provide the full suite of Savills training programme including mandatory health and safety and office training, as well as specific training relevant to your role.

We ensure that your Continuing Professional Development (CPD) is current and that all staff are fully up to date with changes to legislation and business needs.

Requirements

Essential qualifications

GCSE in:

• English (grade 4 or C and above)
• Maths (grade 4 or C and above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative
• Patience
• Decision Making
• Collaboration
• Building Relationships
• Planning and Organising
• Adaptability
• Resilience

Other requirements

You may not apply if you are currently studying for or already have a degree.

You must be eligible to live, work and remain in the UK, within 1 hour’s commute of the office you are applying to.

About this employer

Founded in the UK in 1855, Savills is one of the world's leading property agents. Our experience and expertise spans the globe, with 600 offices across the Americas, Europe, Asia Pacific, Africa and the Middle East. Our scale gives us wide-ranging specialist and local knowledge, and we take pride in providing best-in-class advice as we help individuals, businesses and institutions make better property decisions.

https://www.savills.co.uk/ (opens in new tab)

Company benefits

• Interest free season ticket loan
• Pension Scheme
• 25 days annual leave 
• Employee discounts 
• Employee Assistance Programme
• Discretionary bonus scheme
• Cycle to Work Scheme
• ShareSave

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Permanent contract for all apprentices, as opposed to a training contract.

Ask a question

The contact for this apprenticeship is:

TRAINING ASSESSMENT & CONSULTANCY SERVICES LIMITED

The reference code for this apprenticeship is VAC2000010453.

Apply now

Closes in 19 days (Monday 16 February 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.