Lettings Apprentice - London

SAVILLS (UK) LIMITED

Richmond (TW9 2QE)

Closes in 11 days (Monday 16 February 2026)

Posted on 26 January 2026

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Summary

Kick start your career in Lettings as an apprentice within our Property Management team, gaining hands on experience across multiple departments and learning from industry experts.

• Wage:

  £23,500 a year

  Check minimum wage rates (opens in new tab)

  £23,500 - £24,000 DOE + £1,000 Sign on Bonus

• Training course: Housing and property management (level 3)
• Hours: Five full days in the office, working hours 9:00am to 5:30pm. One of these days each week will be dedicated to apprenticeship studies whilst in the office.

  37 hours 30 minutes a week

• Start date:

  Monday 7 September 2026

• Duration:

  1 year 4 months

• Positions available:

  4

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

About the team:

Our Property Management division is made up of both Prime and Core teams, with more than 90 dedicated specialists managing a portfolio of over 6,200 properties. Our property managers and team leaders play a crucial role in delivering a smooth, supportive journey for both landlords and tenants, ensuring exceptional service at every stage.

Purpose:

We are looking for enthusiastic apprentices ready to kick-start their careers in Lettings! Based at our Richmond Head Office, you will work closely with our experienced Property Management team and gain hands on exposure across multiple departments during your first year. This unique opportunity offers practical experience, valuable industry insights, and structured training to help you stay ahead of evolving legislation and best practices. If you are eager to learn, grow, and make an impact, we would love to hear from you!
Your rotation will include working closely with Tenancy Progression, Client Accounts, Property Management, Tenancy Renewals, and local offices, as well as additional experience days in other Lettings functions to broaden your industry knowledge.

Day to day Property Management duties:

• Assist department managers with administrative tasks to ensure smooth operations
• Process supplier invoices and service charges
• Manage utilities by liaising with utility companies and contractors
• Send inventory check in and check out reports to tenants and landlords
• Open and distribute post across teams
• Verify and save accurate document within the internal system
• Handle tenancy renewals, working closely with landlords and tenants to understand their needs
• Oversee tenancy progression, ensuring timely and precise documentation, including tenancy agreements, invoices and deposit forms
• Manage client accounts by processing daily payments to contractors and landlords, including rent and credits
• Support local lettings teams with landlord onboarding as a lettings coordinator

How you’ll make an impact:

• Good communication and organisational skills
• Word, Power Point and Excel capabilities
• Good written, presentation and numerical skills are essential
• Excellent communication skills
• Diligent and detail driven
• Able to work individually and as part of a team
• Punctual, reliable, keen and enthusiastic
• Thirst for knowledge and self-motivated

Ahead of anything else, we look for individualism and diversity in our apprentice intake - so it's very important at every stage of the selection process that you take the opportunity to show us what you're really like. Be honest and above all, be yourself.

Where you'll work

1 Church Road
Richmond
TW9 2QE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

THE LEARNING FOUNDRY LIMITED

Training course

Housing and property management (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Customer Service: Apply a range of customer service skills in order to provide a professional, accurate, timely, ethical and non-judgemental front line service which meets the needs of a diverse range of customers and stakeholders
• Communication: Demonstrate appropriate communication skills to enable timely identification and/or resolution of issues for customers and appropriate signposting to other colleagues and/or partner agencies.
• Collaborative working: Work collaboratively with colleagues and partners to achieve individual, team and business targets.
• Respond to vulnerability: Use skill and judgment to understand the needs of vulnerable individuals and groups(including those with complex needs) and respond appropriately
• Information collection and sharing: Use a variety of methods to identify, collect and communicate technical and other information in a confident and effective manner.
• Influencing and negotiating skills: Influence and negotiate with customers, partners and suppliers.
• Self Management: Organise and plan their own work to ensure tasks are completed and deadlines met.
• Problem Solving: Use a problem solving and flexible approach in their day to day duties.
• Tools and Equipment: Effective use of IT equipment and software, through administration and the appropriate use of work equipment
• Decision making: Effective decision making in order to apply the businesses objectives and priorities.

Training schedule

You will work towards achieving the Level 3 Housing and Property Management Apprenticeship qualification.

On the job training is provided to ensure all the required knowledge and experience is obtained throughout the apprenticeship to qualify successfully.

We will provide the full suite of Savills training programme including mandatory health and safety and office training, as well as specific training relevant to your role.

We ensure that your Continuing Professional Development (CPD) is current and that all staff are fully up to date with changes to legislation and business needs.

Requirements

Essential qualifications

GCSE in:

• English (grade 4 or C and above)
• Maths (grade 4 or C and above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative
• Patience
• Decision Making
• Collaboration
• Building Relationships
• Planning and Organising
• Adaptability
• Resilience

Other requirements

You may not apply if you are currently studying for or already have a degree.

You must be eligible to live, work and remain in the UK, within 1 hour’s commute of the office you are applying to.

About this employer

Founded in the UK in 1855, Savills is one of the world's leading property agents. Our experience and expertise spans the globe, with 600 offices across the Americas, Europe, Asia Pacific, Africa and the Middle East. Our scale gives us wide-ranging specialist and local knowledge, and we take pride in providing best-in-class advice as we help individuals, businesses and institutions make better property decisions.

https://www.savills.co.uk/ (opens in new tab)

Company benefits

• Interest free season ticket loan
• Pension Scheme
• 25 days annual leave 
• Employee discounts 
• Employee Assistance Programme
• Discretionary bonus scheme
• Cycle to Work Scheme
• ShareSave

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Permanent contract for all apprentices, as opposed to a training contract.

Ask a question

The contact for this apprenticeship is:

THE LEARNING FOUNDRY LIMITED

The reference code for this apprenticeship is VAC2000010449.

Apply now

Closes in 11 days (Monday 16 February 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.