IT Apprentice
Ashfields Primary Care Centre
CHESHIRE (CW11 1EQ)
Closes in 16 days (Friday 13 February 2026 at 11:59pm)
Posted on 23 January 2026
Contents
Summary
The IT Apprentice supports daily technical tasks, maintains hardware and software, troubleshoots issues, and learns how digital systems support patient care, working closely with the wider practice teams.
- Wage
-
£14,820 a year
- Training course
- IT solutions technician (level 3)
- Hours
-
Monday - Friday, times to be confirmed.
30 hours a week
- Start date
-
Friday 27 February 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
The IT Apprentice will support the effective operation of digital systems across the practice. Working under the guidance of the Operational Manager, the apprentice will assist with technical support, maintenance, and the development of digital processes that contribute to high-quality patient care. This role plays an important part in ensuring clinical and non-clinical teams can work safely, efficiently, and with minimal IT disruption.
- Support colleagues with IT troubleshooting
- Set up equipment such as PCs, laptops, printers, patient TV screens
- Maintain an up-to-date inventory of IT software, hardware and licences
- Support IT colleagues with the setup of new starters to our software and complete necessary actions in deactivating accounts for leavers
- Support with the project management of new digital solutions for the practice
- Assist in the monitoring and replenishment of consumable items such as printer ink, paper, mice, keyboards
- Create / help manage IT solutions to support practice teams with the use of available resources
- To assist with the training of staff in regard to IT and digital software
- Responsible for software updates
- Participate in training and other learning activities and performance development as required
- Attend and participate in relevant meetings as required
Where you'll work
ASHFIELDS PRIMARY CARE CENTR
MIDDLEWICH ROAD
SANDBACH
CHESHIRE
CW11 1EQ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
CHESHIRE COLLEGE SOUTH AND WEST
Training course
IT solutions technician (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Work at any stage of the solution lifecycle.
- Interpret client requirements.
- Prioritise tasks to work within agreed project plans.
- Ensure resources are used efficiently and responsibly.
- Design solutions to meet client and business requirements.
- Identify technical solutions using creative and critical thinking.
- Install hardware or software, either physically or virtually.
- Search and use different types of data or information sources.
- Test and evaluate performance, functionality, and usability of solutions to ensure compliance with customer and project requirements.
- Deploy and implement solutions, supporting change management practices.
- Create and maintain documentation in accordance with best practice and organisational requirements.
- Support multiple contemporary or legacy solutions to required levels of service.
- Apply organisational policies and legislation in relation to security requirements, privacy, and confidentiality.
- Communicate using a variety of tools and approaches, adapting language for technical and non-technical stakeholders.
- Apply continuous professional development CPD to support their own learning, business needs and technical developments.
- Work at any stage of the solution lifecycle.
- Interpret client requirements.
- Prioritise tasks to work within agreed project plans.
- Ensure resources are used efficiently and responsibly.
- Design solutions to meet client and business requirements.
- Identify technical solutions using creative and critical thinking.
- Install hardware or software, either physically or virtually.
- Search and use different types of data or information sources.
- Test and evaluate performance, functionality, and usability of solutions to ensure compliance with customer and project requirements.
- Deploy and implement solutions, supporting change management practices.
- Create and maintain documentation in accordance with best practice and organisational requirements.
- Support multiple contemporary or legacy solutions to required levels of service.
- Apply organisational policies and legislation in relation to security requirements, privacy, and confidentiality.
- Communicate using a variety of tools and approaches, adapting language for technical and non-technical stakeholders.
- Apply continuous professional development CPD to support their own learning, business needs and technical developments.
Training schedule
In-house training plus the candidate will follow a Level 3 Apprenticeship programme and study towards a Level 3 in IT solutions. This training will be structured and delivered by Cheshire College – South & West. If the candidate does not hold GCSE grades A*-C (9-4) or equivalent, they will be required to complete a Level 2 Functional Skill in the relevant subject.
Requirements
Essential qualifications
GCSE in:
- English (grade C/4)
- Maths (grade C/4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Team working
Other requirements
Candidate will be DBS risk assessed.
About this employer
We are a large, forward-thinking GP practice caring for a diverse patient population of more than 28,500 people. Our team brings together a wide range of clinical and non-clinical professionals, working collaboratively to deliver high-quality, patient-centred care. We are committed to continuous improvement, innovation, and creating an environment where staff can develop and thrive.
As a dynamic organisation, we host a variety of external services within the practice, enhancing access and providing seamless, integrated care for our community. We also have strong, well-established partnerships within our Primary Care Network (PCN), enabling us to develop new services, share expertise, and support the wider system.
This is an exciting time to join us as we continue to expand our services and strengthen our multidisciplinary approach to modern primary care.
After this apprenticeship
- Possibility of a permanent position upon completion of apprenticeship
- Further training upon successful completion
- Potential role progression within IT in primary care
Ask a question
The contact for this apprenticeship is:
CHESHIRE COLLEGE SOUTH AND WEST
The reference code for this apprenticeship is VAC2000010207.
Apply now
Closes in 16 days (Friday 13 February 2026 at 11:59pm)