Hospitality Assistant Apprenticeship
ARAMARK LIMITED
London (SW1A 2HQ)
Closes on Tuesday 31 March 2026
Posted on 26 January 2026
Contents
Summary
As a Waiting & Bar Staff member, you will be mainly working front-of-house. You will support day-to-day operations by serving food and beverages to our customers, alongside till work, cleaning dining areas, and supporting front-of-house areas.
- Wage
-
£25,207 a year
- Training course
- Food and beverage team member (level 2)
- Hours
-
You will be working a minimum of 35 hours per week as per business needs. Evening & weekend availability required. Shift times range from 6.30 am - midnight. Exact working days and hours TBC.
35 hours a week
- Start date
-
Monday 13 April 2026
- Duration
-
1 year
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
A day in the life of Waiting & Bar Staff:
- Service of food and/or beverages to customers to the standards set by Aramark
- Cleaning duties associated with service and related equipment and/or furniture
- Preparation of service area and/or service points
- Serving in hospitality functions
- Bar service
- Barista service
- Ensure all food hygiene regulations are adhered to
- Correct storage of food items and equipment after service
- Maintain personal hygiene, appearance, and uniform to company regulations at all times
- To present an image at all times conducive to good customer relations
- The job description may be altered from time to time to meet the changing needs and requirements of the company
Where you'll work
Government Offices
Great George Street
London
SW1A 2HQ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
THE OPPORTUNITY PROVIDER LTD
Training course
Food and beverage team member (level 2)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Serve food and beverages to individual business standards.
- Identify opportunities and apply techniques to increase sales and improve customer experience.
- Tailors communication techniques to meet customer needs and build rapport.
- Maintain a safe, hygienic, and secure working environment.
- Comply with health and safety legislation, regulations, guidelines and procedures.
- Follow food safety and allergen legislation and procedures applicable to own role.
- Use technology and equipment in line with business policy to meet customer needs.
- Handle transactions and payments securely.
- Work as part of a team to ensure that the products and services are delivered on time and in line with business needs
- Deal with or escalate issues that impact service and customer experience, and implement any instructions given by supervisor.
- Use professional methods of communication that are tailored to different situations, and individual and team needs.
- Manages own time and workload, prioritising tasks.
- Maintain and rotate stock according to life cycle and business processes.
- Ensure equipment and technology faults and maintenance issues are reported promptly.
- Check customers are satisfied with products and services through questioning and act on feedback in line with business procedures.
- Keep up to date with changes to products and processes.
- Uses feedback to improve own performance.
- Reduces the waste of resources, taking sustainability into account, in line with business expectations.
- Follows and supports equity, diversity and inclusion legislation and principles.
- Participate in team briefings, implementing instructions, and offering input or feedback where relevant.
- Serve food and beverages to individual business standards.
- Identify opportunities and apply techniques to increase sales and improve customer experience.
- Tailors communication techniques to meet customer needs and build rapport.
- Maintain a safe, hygienic, and secure working environment.
- Comply with health and safety legislation, regulations, guidelines and procedures.
- Follow food safety and allergen legislation and procedures applicable to own role.
- Use technology and equipment in line with business policy to meet customer needs.
- Handle transactions and payments securely.
- Work as part of a team to ensure that the products and services are delivered on time and in line with business needs
- Deal with or escalate issues that impact service and customer experience, and implement any instructions given by supervisor.
- Use professional methods of communication that are tailored to different situations, and individual and team needs.
- Manages own time and workload, prioritising tasks.
- Maintain and rotate stock according to life cycle and business processes.
- Ensure equipment and technology faults and maintenance issues are reported promptly.
- Check customers are satisfied with products and services through questioning and act on feedback in line with business procedures.
- Keep up to date with changes to products and processes.
- Uses feedback to improve own performance.
- Reduces the waste of resources, taking sustainability into account, in line with business expectations.
- Follows and supports equity, diversity and inclusion legislation and principles.
- Participate in team briefings, implementing instructions, and offering input or feedback where relevant.
Training schedule
Food and Beverage Team Member Level 2.
Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Organisation skills
- Customer care skills
- Team working
- Physical fitness
About this employer
Aramark provides food services and facilities management to hospitals, universities, school districts, stadiums, and other businesses around the world.
After this apprenticeship
While progression is not guaranteed, Aramark regularly develops team members who show commitment and strong performance. This apprenticeship provides transferable hospitality and barista skills that can support future roles such as Barista, Catering Assistant, Hospitality Assistant, Team Leader or Supervisor.
It also offers a pathway into further training, including the Hospitality Supervisor Level 3 apprenticeship.
Ask a question
The contact for this apprenticeship is:
THE OPPORTUNITY PROVIDER LTD
The reference code for this apprenticeship is VAC2000010182.
Apply now
Closes on Tuesday 31 March 2026
After signing in, you’ll apply for this apprenticeship on the company's website.