Catering Assistant Apprentice

Aramark Ltd

London (W7 2AH)

Closes in 26 days (Sunday 22 February 2026)

Posted on 26 January 2026

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Summary

You’ll complete the Hospitality Team Member Level 2 apprenticeship with HIT Training, developing food and beverage service skills, customer service, teamwork, food safety and brand standards. Aramark will provide on‑the‑job training, with Functional Skills in English/Maths if needed.

Wage

£14,285.70 a year

Check minimum wage rates (opens in new tab)

Training course
Food and beverage team member (level 2)
Hours
Your working week will be Monday–Friday, 9:45am–2:15pm.

22 hours 30 minutes a week

Start date

Thursday 5 March 2026

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Serving food and beverages to customers in line with Aramark portioning and presentation standards
  • Preparing basic cold food items, including sandwiches and grab‑and‑go products
  • Operating the till and taking cashless payments
  • Restocking items and maintaining product displays
  • Cleaning back‑of‑house and front‑of‑house areas, including counters, equipment and public spaces
  • Supporting general kitchen duties such as clearing tables and assisting with customer service
  • Following food hygiene, health and safety and allergen procedures
  • Reporting any issues such as stock shortages, breakages, faults or customer feedback to your line manager
  • Completing required training and keeping accurate records as needed

Full training and support will be provided, and all staff are encouraged to be multi‑skilled and flexible.

Where you'll work

Elthorne Park High School
Westlea Rd
London
W7 2AH

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

THE OPPORTUNITY PROVIDER LTD

Training course

Food and beverage team member (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Serve food and beverages to individual business standards.
  • Identify opportunities and apply techniques to increase sales and improve customer experience.
  • Tailors communication techniques to meet customer needs and build rapport.
  • Maintain a safe, hygienic, and secure working environment.
  • Comply with health and safety legislation, regulations, guidelines and procedures.
  • Follow food safety and allergen legislation and procedures applicable to own role.
  • Use technology and equipment in line with business policy to meet customer needs.
  • Handle transactions and payments securely.
  • Work as part of a team to ensure that the products and services are delivered on time and in line with business needs
  • Deal with or escalate issues that impact service and customer experience, and implement any instructions given by supervisor.
  • Use professional methods of communication that are tailored to different situations, and individual and team needs.
  • Manages own time and workload, prioritising tasks.
  • Maintain and rotate stock according to life cycle and business processes.
  • Ensure equipment and technology faults and maintenance issues are reported promptly.
  • Check customers are satisfied with products and services through questioning and act on feedback in line with business procedures.
  • Keep up to date with changes to products and processes.
  • Uses feedback to improve own performance.
  • Reduces the waste of resources, taking sustainability into account, in line with business expectations.
  • Follows and supports equity, diversity and inclusion legislation and principles.
  • Participate in team briefings, implementing instructions, and offering input or feedback where relevant.
  • Serve food and beverages to individual business standards.
  • Identify opportunities and apply techniques to increase sales and improve customer experience.
  • Tailors communication techniques to meet customer needs and build rapport.
  • Maintain a safe, hygienic, and secure working environment.
  • Comply with health and safety legislation, regulations, guidelines and procedures.
  • Follow food safety and allergen legislation and procedures applicable to own role.
  • Use technology and equipment in line with business policy to meet customer needs.
  • Handle transactions and payments securely.
  • Work as part of a team to ensure that the products and services are delivered on time and in line with business needs
  • Deal with or escalate issues that impact service and customer experience, and implement any instructions given by supervisor.
  • Use professional methods of communication that are tailored to different situations, and individual and team needs.
  • Manages own time and workload, prioritising tasks.
  • Maintain and rotate stock according to life cycle and business processes.
  • Ensure equipment and technology faults and maintenance issues are reported promptly.
  • Check customers are satisfied with products and services through questioning and act on feedback in line with business procedures.
  • Keep up to date with changes to products and processes.
  • Uses feedback to improve own performance.
  • Reduces the waste of resources, taking sustainability into account, in line with business expectations.
  • Follows and supports equity, diversity and inclusion legislation and principles.
  • Participate in team briefings, implementing instructions, and offering input or feedback where relevant.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Customer care skills
  • Team working

About this employer

At Aramark, we create memorable food experiences where people work, learn and play by channelling a collective passion for food and service.
We’re a leading food service partner working with organisations across a range of market sectors in the UK. We know that great food is important to everybody and at Aramark our teams share a passion for hospitality, delivering great things for our people, partners and communities.

Disability Confident

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

While progression is not guaranteed, Aramark regularly develops team members who show commitment and strong performance. The apprenticeship will give you solid, transferable hospitality skills that can support future roles within Aramark or elsewhere in the industry.

Depending on business needs, there may be opportunities to progress into roles such as Hospitality Assistant, Catering Assistant, Team Leader or Supervisor. The Level 2 qualification also provides a natural pathway into further training such as the Hospitality Supervisor Level 3 apprenticeship or other specialist hospitality qualifications.

Ask a question

The contact for this apprenticeship is:

THE OPPORTUNITY PROVIDER LTD

The reference code for this apprenticeship is VAC2000010127.

Apply now

Closes in 26 days (Sunday 22 February 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.