Level 3 Business Administration Apprentice

CULPECK INSURANCE SERVICES LTD

PETERBOROUGH (PE7 2EX)

Closes in 12 days (Friday 6 February 2026 at 11:59pm)

Posted on 21 January 2026


Summary

You will provide support to our office, helping us to insure properties which are deemed non-standard, so the property owner find the insurance hard to find in the normal manner like a comparison website. We are a small team of 6 and are based in Whittlesey, Peterborough in a small office space with free on-site parking.

Training course
Business administrator (level 3)
Hours
Monday - Friday between 09:00 - 17:30.

37 hours 30 minutes a week

Start date

Thursday 26 February 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Gathering information from clients, primarily working on new business prospects.
  • Running quotes through insurers systems.
  • Providing clients with the best quotes via telephone and email.
  • Sending out formal proposals to clients.
  • Processing policies.
  • General day-to-day administration tasks.

Where you'll work

4-6 AARON ROAD
WHITTLESEY
PETERBOROUGH
PE7 2EX

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

INSPIRE EDUCATION GROUP

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

The majority of your training will take place at your work location, though you will also attend Peterborough College once every 3 weeks for supplementary training.

Requirements

Essential qualifications

GCSE in:

Maths & English (grade C/4 or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Customer care skills
  • Flexible to business needs
  • Hard working
  • reliable

About this employer

We are a small friendly office based in Whittlesey, Peterborough.  We help to find non standard home isurance designed for homes that don't fit the typical stereotype of a standard property. This may include homes that have unique features, are situated in high-risk locations, or where there has previously been issues which have affected the property and/or its contents.  Please be aware that the closest bus stop to our office is in Whittlesey town centre which is then a 15-20 min walk to our office. Bare this in mind if you do not drive as we are located in an area in which having your own transport would be beneficial.

After this apprenticeship

Full-time, permanent vacancy within the business which is a growing business with room to progress. Be part of a personable service providing real value to homeowners protecting their homes who are struggling to find insurance online.

Ask a question

The contact for this apprenticeship is:

INSPIRE EDUCATION GROUP

The reference code for this apprenticeship is VAC2000009850.

Apply now

Closes in 12 days (Friday 6 February 2026 at 11:59pm)