Financial Services Administration Apprenticeship
LOVE FINANCE LIMITED
BIRMINGHAM (B3 3JY)
Closes in 19 days (Friday 13 February 2026 at 11:59pm)
Posted on 19 January 2026
Contents
Summary
Love Finance is a leading online finance broker and lender. Ranked in the Top 15 fastest growing finance companies, with Great Places to Work certification and a 4.9-star rating on Trust Pilot. We are looking for an Apprentice to continue our growth. If you're eager to learn, and ready to grow with us, we’d love to hear from you.
- Wage
-
£14,722.50 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Financial services administrator (level 3)
- Hours
-
Monday - Thursday, 9.00am - 5.30pm and Friday, 9.00am - 5.00pm.
37 hours 30 minutes a week
- Start date
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Monday 16 February 2026
- Duration
-
1 year
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
We are looking for a highly organised and detail-driven Financial Services Administrator to join our team. In this role, you will work closely with our Account Managers to prepare finance proposals, manage documentation, and ensure the smooth progression of deals through pipeline. This position is ideal for someone who is proactive, process-focused, and comfortable working in a fast-paced environment.
Key Responsibilities:
- Prepare, format, and submit finance proposals on behalf of Account Managers
- Ensure all supporting documents are collected, accurate, and compliant
- Maintain high levels of accuracy when inputting customer information
- Work collaboratively with Account Managers to progress applications quickly and efficiently
- Track proposal statuses and update CRM systems accordingly
- Handle inbound administrative queries relating to proposals and documentation
- Maintain organised digital records for all proposals and accounts
- Manage email inboxes and ensure timely responses
- Assist with general administrative tasks to support the wider team
- Contribute to process improvements and workflow efficiencies
Where you'll work
36 GREAT CHARLES STREET QUEENSWAY
BIRMINGHAM
B3 3JY
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
SIMPLY ACADEMY LTD
Training course
Financial services administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Apply professional standards and best practice to support positive outcomes for stakeholders, in accordance with legal, regulatory, and ethical rules and principles.
- Deliver customer service to internal and or external stakeholders that meets their requirements, considering service level agreements, and ethical and financial regulations, such as Treating Customers Fairly (TCF) principles, Know Your Customer (KYC), and identifying and supporting vulnerable customers.
- Collaborate with and support financial services teams with planned and ad-hoc tasks or projects.
- Identify potential risks and align tasks with company guidelines to effectively mitigate risks, escalating where appropriate.
- Escalate issues where appropriate in line with organisational policies, procedures, and legal and regulatory requirements.
- Use digital systems and processes to meet business and customer needs, considering financial services regulatory and governance requirements.
- Handle data safely and securely and share information in compliance with data protection legislation and organisational policy.
- Develop and maintain collaborative and positive relationships with key stakeholders, ensuring a clear understanding of their individual expectations and needs.
- Select and use appropriate communication methods for the audience and circumstances, and convey technical and non-technical information to stakeholders, adapting as needed and in compliance with relevant policies, guidelines, and legislation.
- Use available tools and technique to research, collate, analyse, and present data relevant to their role and audience.
- Plan, organise and prioritise own tasks, managing time and resources effectively.
- Identify opportunities for continuous improvement and recommend solutions to improve processes.
- Apply current and developing sustainable principles and techniques relative to role.
- Participate in training and development activities related to their role, and stay up to date with relevant legal, regulatory, and other changes affecting the industry.
- Work in line with organisational equity, diversity, and inclusion policies.
- Apply professional standards and best practice to support positive outcomes for stakeholders, in accordance with legal, regulatory, and ethical rules and principles.
- Deliver customer service to internal and or external stakeholders that meets their requirements, considering service level agreements, and ethical and financial regulations, such as Treating Customers Fairly (TCF) principles, Know Your Customer (KYC), and identifying and supporting vulnerable customers.
- Collaborate with and support financial services teams with planned and ad-hoc tasks or projects.
- Identify potential risks and align tasks with company guidelines to effectively mitigate risks, escalating where appropriate.
- Escalate issues where appropriate in line with organisational policies, procedures, and legal and regulatory requirements.
- Use digital systems and processes to meet business and customer needs, considering financial services regulatory and governance requirements.
- Handle data safely and securely and share information in compliance with data protection legislation and organisational policy.
- Develop and maintain collaborative and positive relationships with key stakeholders, ensuring a clear understanding of their individual expectations and needs.
- Select and use appropriate communication methods for the audience and circumstances, and convey technical and non-technical information to stakeholders, adapting as needed and in compliance with relevant policies, guidelines, and legislation.
- Use available tools and technique to research, collate, analyse, and present data relevant to their role and audience.
- Plan, organise and prioritise own tasks, managing time and resources effectively.
- Identify opportunities for continuous improvement and recommend solutions to improve processes.
- Apply current and developing sustainable principles and techniques relative to role.
- Participate in training and development activities related to their role, and stay up to date with relevant legal, regulatory, and other changes affecting the industry.
- Work in line with organisational equity, diversity, and inclusion policies.
Training schedule
The Financial Services Administrator Apprenticeship is ideal for learners beginning an entry level role in the financial sector.
As an entry level role, this apprenticeship provides the foundation knowledge, skills and experience for progression along a number of career paths.
Key Learning Outcomes:
- A broad understanding of the financial services sector
- An understanding of the role of the appropriate regulatory bodies
- The importance of relationship building with clients and colleagues
- Understanding of processes and procedures relevant to the role
- How to develop commercial awareness
- Building skills and capabilities within an organisation
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Organisation skills
- Team working
- Initiative
- Adaptable
About this employer
Love Finance is a leading online finance broker and lender dedicated to empowering UK businesses. We have been instrumental in assisting thousands of companies access quick and flexible funding. We use a consultative approach to make business finance simple and fast. Our team is committed to delivering a seamless, friendly, and efficient service, and we’re expanding our proposals function to support our continued growth.
After this apprenticeship
- Cross train across other departments and growth in the team of a rapidly growing business
Ask a question
The contact for this apprenticeship is:
SIMPLY ACADEMY LTD
The reference code for this apprenticeship is VAC2000009514.
Apply now
Closes in 19 days (Friday 13 February 2026 at 11:59pm)