Apprentice Office Assistant
HAYDN EVANS CONSULTING LTD
Ipswich (IP1 3LG)
Closes in 13 days (Thursday 19 February 2026 at 11:59pm)
Posted on 19 January 2026
Contents
Summary
We are offering an enthusiastic, hard-working individual the role of Apprentice office assistant. Working in a busy but supportive environment, with a varied workload and opportunities to gain new skills. Haydn Evans Consulting is an Employee-Owned Trust, we are genuinely invested in supporting, developing and engaging with our employees.
- Wage
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£15,600 a year
- Training course
- Business administrator (level 3)
- Hours
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37.5hrs per week: Monday- Friday, fully office based– 9.00am-5.30pm
37 hours 30 minutes a week
- Start date
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Sunday 1 March 2026
- Duration
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1 year 6 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Answer the phone and direct calls as required •Greet visitors to the office
- Take internal meeting minutes
- Maintain the general office upkeep i.e. ordering supplies and maintaining tidiness of com-mon areas to project a professional image of the company to staff and visitors
- Maintaining office equipment for smooth office functionality i.e. coffee machine, copier, plotter
- General admin duties as required across all sectors of the business – Formatting reports and letters, carrying out office inspections, booking training, meetings etc.
- Carry out tasks throughout the year that are associated with annual audit requirements
- Follow all relevant health and safety, environmental and quality assurance policies
- Support Office Manager to order and maintain records of PPE for employees
- Support Office Manager to book and monitor staff training
Where you'll work
Haydn Evans Consulting Ltd
Second Floor, Hyde Park House
Crown Street
Ipswich
IP1 3LG
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
W S TRAINING LTD.
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Requirements
Essential qualifications
GCSE in:
Desirable qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Team working
- Initiative
- Non judgemental
Other requirements
We offer as standard: - private health cover (currently through vitality). - 25 days annual leave (3 of which have to be taken between Christmas and New Year when the company closes) - Option to purchase up to 10 additional annual leave days - Access to High Street discount platform which also includes access to an Employee Assistance Program and 24hr online GP service. - Town Centre location - We offer a discretionary annual bonus (company performance dependent) and due to being an Employee Owned Trust, the first £3600 of any such bonus is tax free. - Cycle to work scheme.
About this employer
Haydn Evans Consulting Limited was founded in 2000 and despite experiencing continual exponential growth since 2020, necessitating a move to newly refurbished premises, we continue to operate from a single office in the Southeast of England. We are an engineering design company, delivering professional services in civil/structural engineering with specialisms in marine and rail. One of our claims to fame is the design of Felixstowe Pier! In August 2023, Haydn Evans became an Employee-Owned Trust (EOT), whereby 100% of the shareholding was transferred over to the Employees. Operationally, nothing has changed day-to-day or with our clients and suppliers. The company continues with the same Leadership Team, who are held to account by a board of Trustees, to ensure that company decisions are made in the best interests of employees. This new ownership structure reflects our ethos, that each employee has a key role to play in the overall success of the company. We wanted to ensure and sustain the long-term security of Haydn Evans, and in doing so, truly reward and engage with our employees, so that we continue to provide a high-quality service to our clients.
After this apprenticeship
As a company we have grown considerably over the past 3 years, but we are still relatively small (30 employees). We are very much invested in developing our employees. We took on an ‘office junior’ 4 years ago has progressed and become an indispensable member of the team, her role has evolved over the years, overseeing audits and managing her own very busy and varied workload. The same opportunities for progression are available in this situation, if individuals wish to progress and prove their ability/willingness, we will support them to progress. Difficult to say exactly what this would look like, as it would depend on what interests them in the role, but could be progression to ‘office manager’ equivalent, or ‘administrative coordinator’ within a particular sector of the company.
Ask a question
The contact for this apprenticeship is:
W S TRAINING LTD.
The reference code for this apprenticeship is VAC2000009413.
Apply now
Closes in 13 days (Thursday 19 February 2026 at 11:59pm)