Apprentice Communications and Engagement Assistant
PD Ports
Middlesbrough (TS2 1AH)
Closes in 13 days (Friday 30 January 2026)
Posted on 16 January 2026
Contents
Summary
Apprentice Communications and Engagement Assistant to help us tell PD Ports’ story to a variety of audiences while developing your skills and gaining valuable experience. You will support our external public relations activity and internal communications content, reporting to the Communications and Engagement Manager.
- Wage
-
£23,000 a year
- Training course
- Content creator (level 3)
- Hours
-
Monday to Friday, 35 hours per week. Office-based with time for study. Working hours TBC.
35 hours a week
- Start date
-
Sunday 1 March 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
The five main things we will support you to learn as our Communications and Engagement Assistant are:
- Find, develop and create eye-catching social media posts and short videos that grab attention and tell our story
- Plan, write and publish content for internal and external audiences to inspire and inform
- Collaborate with colleagues across the business and our external stakeholders to bring fresh ideas to campaigns and projects, ensuring content is engaging, on-brand and tailored for different audiences
- Support the Communications and Engagement team with event planning and delivery, including handling guest lists, sponsorship requirements, arranging logistics with venues and suppliers and booking marketing materials, plus support during site visits/events
- Provide administrative support to the Communications and Engagement team across internal and external activities, including, but not limited to, monitoring the communications inbox, resolving queries from internal and external partners and diary management
Where you'll work
17-27 Queen's Square
Middlesbrough
TS2 1AH
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
MIDDLESBROUGH COLLEGE
Training course
Content creator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Interpret the aims of the brief.
- Research ideas and concepts to meet the brief.
- Evaluate brand requirements and brand guidelines.
- Prepare a mood board or other visual aid for the content to be created.
- Present ideas, pitches and proposals for creative content to be further developed.
- Storyboard and outline script their ideas for content to be developed.
- Interpret data, consider its integrity and use it to inform content.
- Develop accessible written content for different platforms and devices.
- Apply best practice and inclusive language when creating content.
- Write and edit copy or scripts for use on different channels and platforms.
- Create or capture visuals and audio using standard packages and equipment.
- Source, obtain and prepare media assets for use; using industry standard packages to adapt and edit content.
- Use industry standard tools and content management systems to organise, structure and label content effectively, methodically and securely enabling efficient search and retrieval.
- Identify and recommend the platform/s or channel/s to use for the media campaign.
- Develop and maintain effective working relationships with clients, colleagues and suppliers, establishing and using professional contacts.
- Engage and respond with audiences through social media, adapting content to respond to evolving circumstances.
- Monitor user experience to ensure content is focused on maximising engagement.
- Analyse the differences between audiences using audience segmentation techniques and data.
- Use lessons learned to evaluate the success of the content and identify areas for improvement for future campaigns.
- Use continuing professional development planning to support own current and future training and development needs.
- Operate effectively within the production workflow to meet production timelines.
- Interpret the aims of the brief.
- Research ideas and concepts to meet the brief.
- Evaluate brand requirements and brand guidelines.
- Prepare a mood board or other visual aid for the content to be created.
- Present ideas, pitches and proposals for creative content to be further developed.
- Storyboard and outline script their ideas for content to be developed.
- Interpret data, consider its integrity and use it to inform content.
- Develop accessible written content for different platforms and devices.
- Apply best practice and inclusive language when creating content.
- Write and edit copy or scripts for use on different channels and platforms.
- Create or capture visuals and audio using standard packages and equipment.
- Source, obtain and prepare media assets for use; using industry standard packages to adapt and edit content.
- Use industry standard tools and content management systems to organise, structure and label content effectively, methodically and securely enabling efficient search and retrieval.
- Identify and recommend the platform/s or channel/s to use for the media campaign.
- Develop and maintain effective working relationships with clients, colleagues and suppliers, establishing and using professional contacts.
- Engage and respond with audiences through social media, adapting content to respond to evolving circumstances.
- Monitor user experience to ensure content is focused on maximising engagement.
- Analyse the differences between audiences using audience segmentation techniques and data.
- Use lessons learned to evaluate the success of the content and identify areas for improvement for future campaigns.
- Use continuing professional development planning to support own current and future training and development needs.
- Operate effectively within the production workflow to meet production timelines.
Training schedule
Content Creator Level 3.
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Creative
About this employer
Employing 1,400 people nationwide, we own and operate 11 locations, stretching from Teesport and Hartlepool in the North to the Thames and the Isle of Wight in the South. As the Statutory Harbour Authority for Teesport and the Port of Hartlepool, we are responsible for a 12-mile stretch of the River Tees, ensuring thousands of ships can navigate its waters safely each year and providing security for the river community through our Harbour Police Force.
https://www.pdports.co.uk/ (opens in new tab)
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
Employing 1,400 people nationwide, we own and operate 11 locations, stretching from Teesport and Hartlepool in the North to the Thames and the Isle of Wight in the South. As the Statutory Harbour Authority for Teesport and the Port of Hartlepool, we are responsible for a 12-mile stretch of the River Tees, ensuring thousands of ships can navigate its waters safely each year and providing security for the river community through our Harbour Police Force.
Ask a question
The contact for this apprenticeship is:
MIDDLESBROUGH COLLEGE
The reference code for this apprenticeship is VAC2000009152.
Apply now
Closes in 13 days (Friday 30 January 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.