Housing And Property Management Level 3 Apprenticeship
NEXT STEP TRAINING LTD
Bethnal Green (E1 5QJ)
Closes in 14 days (Friday 30 January 2026 at 11:59pm)
Posted on 16 January 2026
Contents
Summary
Enjoy regular team events, free or discounted travel, exclusive discounts at 350+ retailers, and reduced council tax once registered as an apprentice. You’ll also receive 28 days of paid holiday (including bank holidays), company pension, rewards and incentives, plus a clear, structured career pathway.
- Wage
-
£15,704 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Housing and property management (level 3)
- Hours
-
Monday to Friday, varied shifts between 6:30am - 6:00pm.
No weekends.
40 hours a week
- Start date
-
Monday 2 February 2026
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Could you be our next big estate agent?
We are recruiting on behalf of one of our clients in Bethnal Green area.
Our client is looking for apprentices that are committed, reliable and serious in starting a Housing and Property Management qualification that will be ongoing for a minimum of 8 month (Apprenticeship depends on your input).
If this is something that you can commit to, please read below and apply with us today!
Benefits:
- Regular team events
- Free or discounted travel
- Online lessons, no need to come to our training centre each time!
- Discounted or free council tax
- Special and exclusive discounts on 350+ retail stores
- 28 days paid holiday (including bank holidays)
- Company pension
- Company rewards and incentives
- Commission pay
- Structured career path: Potential of becoming employed upon apprenticeship completion
Key Responsibilities:
- Contribute positively within a team setting
- Must be able to work 10:00am until 4:30pm
- Assisting with the management of rental properties, ensuring high levels of tenant satisfaction
- Supporting tenants with queries, maintenance requests, and tenancy agreements
- Conducting property inspections and ensuring compliance with safety and legal requirements
- Assisting with rent collection, lease renewals, and resolving tenant disputes
- Keeping accurate records of property management activities
- Gaining knowledge of housing legislation, policies, and best practices
- Delivering excellent customer service to tenants, landlords, and stakeholders
Skills & Qualifications:
- Show your commitment and willingness to learn on your apprenticeship course
- Be confident in speaking to clients
- A positive approach to learning and gaining new skills through teamwork and training
- Must have English and maths
- A genuine interest in the housing and property sector is a MUST
- Strong communication and organisational skills
- Ability to work independently and as part of a team
- Basic IT skills, including Microsoft Office
- Willingness to learn and develop in a fast-paced environment
If you believe you have what it takes to commit to this amazing apprenticeship opportunity to kick start your housing and property journey, apply now!
Where you'll work
Bethnal Green
Bethnal Green
E1 5QJ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
NEXTSTEP TRAINING LIMITED
Training course
Housing and property management (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Customer Service: Apply a range of customer service skills in order to provide a professional, accurate, timely, ethical and non-judgemental front line service which meets the needs of a diverse range of customers and stakeholders
- Communication: Demonstrate appropriate communication skills to enable timely identification and/or resolution of issues for customers and appropriate signposting to other colleagues and/or partner agencies.
- Collaborative working: Work collaboratively with colleagues and partners to achieve individual, team and business targets.
- Respond to vulnerability: Use skill and judgment to understand the needs of vulnerable individuals and groups(including those with complex needs) and respond appropriately
- Information collection and sharing: Use a variety of methods to identify, collect and communicate technical and other information in a confident and effective manner.
- Influencing and negotiating skills: Influence and negotiate with customers, partners and suppliers.
- Self Management: Organise and plan their own work to ensure tasks are completed and deadlines met.
- Problem Solving: Use a problem solving and flexible approach in their day to day duties.
- Tools and Equipment: Effective use of IT equipment and software, through administration and the appropriate use of work equipment
- Decision making: Effective decision making in order to apply the businesses objectives and priorities.
Training schedule
Housing and Property Management Level 3.
Training is delivered through a flexible combination of in-person sessions at our training centre and online learning with our experienced tutors. Apprentices will use the Laser Learning platform to complete and submit coursework, monitor their progress, and stay engaged throughout their programme. Attendance for monthly lessons is required.
Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Initiative
About this employer
Next Step Training Ltd is an apprenticeship and skills training provider, funded by the Department for Education, delivering apprenticeships in London and across England. We have been in operation since 2012 and during this time have built an established reputation as a reliable and employer-led training provider. We work together with employers and individual learners to design and deliver training programmes that meets both learners and their employers’ needs. Our goal of is to empower as many individuals as possible to reach their full potential, helping them on their journey to find meaningful career that is rewarding. We help to empower businesses with industry-expert staff so they can provide the very best learning experience to their workforce to perform better.
After this apprenticeship
Completing the Level 3 Business Administrator Apprenticeship opens the door to a wide range of administrative and operational roles across various industries. This qualification equips individuals with the knowledge, skills, and behaviours required to support and improve business operations effectively.
After completing the Level 3 apprenticeship, individuals typically move into roles such as:
- Senior Administrator
- Office Coordinator
- Team Assistant
- Executive Assistant
- Project Support Officer
- Customer Service Supervisor
- HR or Finance Assistant (depending on business area)
As experience builds, individuals often take on more responsibility, leading to opportunities to manage teams or business functions. To support this development, learners may progress onto the:
Next Step: Level 5 Operations/Departmental Manager Apprenticeship advanced qualification is ideal for those looking to step into mid-to-senior management roles.
The course focuses on:
- Strategic planning and project management
- Leading and developing teams
- Financial and operational control
- Managing performance and delivering results
- Building stakeholder relationships
- Coaching and mentoring
On completion, learners are equipped to take on roles such as:
- Operations Manager
- Office or Practice Manager
- Business Development Manager, Project Manager
- Department Manager
- Regional or Area Manager
Ask a question
The contact for this apprenticeship is:
NEXTSTEP TRAINING LIMITED
The reference code for this apprenticeship is VAC2000009094.
Apply now
Closes in 14 days (Friday 30 January 2026 at 11:59pm)