IT Support Technician Apprentice

Renishaw

Wotton-Under-Edge (GL12 8JR)

Closes on Sunday 22 February 2026

Posted on 14 January 2026

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Summary

An Apprentice IT Support Technician helps solve IT problems, set up systems, and provide support to maintain smooth operations within Renishaw. Working in the IT & Security Department, you’ll ensure global IT infrastructure and desktop equipment run efficiently. 

Wage

£17,000 a year

Check minimum wage rates (opens in new tab)

Training course
IT solutions technician (level 3)
Hours
Monday to Friday, usual business hours (9am-5pm) with an early finish on a Friday.

37 hours a week

Start date

Tuesday 1 September 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

You’ll be part of the Service Desk team, responding to requests and incidents such as:

  • Providing PCs, printers, and software
  • Patching network ports and fixing data/phone issues
  • Troubleshooting standard software (MS Office, SharePoint, ERP/CRM systems) and hardware problems
  • Assisting with IT infrastructure issues like data outages
  • Supporting ad hoc IT & Security projects

This apprenticeship will help you understand and develop a strong knowledge of:

  • Communication networks, IT security, and remote infrastructure
  • Data protection, privacy regulations, and health & safety
  • Waste Electrical and Electronic Equipment (WEEE) directive
    You’ll also develop skills in problem-solving, task prioritisation, time management, communication, and customer service.

Where you'll work

New Mills
Wotton-Under-Edge
GL12 8JR

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

GLOUCESTERSHIRE COLLEGE

Training course

IT solutions technician (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Work at any stage of the solution lifecycle.
  • Interpret client requirements.
  • Prioritise tasks to work within agreed project plans.
  • Ensure resources are used efficiently and responsibly.
  • Design solutions to meet client and business requirements.
  • Identify technical solutions using creative and critical thinking.
  • Install hardware or software, either physically or virtually.
  • Search and use different types of data or information sources.
  • Test and evaluate performance, functionality, and usability of solutions to ensure compliance with customer and project requirements.
  • Deploy and implement solutions, supporting change management practices.
  • Create and maintain documentation in accordance with best practice and organisational requirements.
  • Support multiple contemporary or legacy solutions to required levels of service.
  • Apply organisational policies and legislation in relation to security requirements, privacy, and confidentiality.
  • Communicate using a variety of tools and approaches, adapting language for technical and non-technical stakeholders.
  • Apply continuous professional development CPD to support their own learning, business needs and technical developments.
  • Work at any stage of the solution lifecycle.
  • Interpret client requirements.
  • Prioritise tasks to work within agreed project plans.
  • Ensure resources are used efficiently and responsibly.
  • Design solutions to meet client and business requirements.
  • Identify technical solutions using creative and critical thinking.
  • Install hardware or software, either physically or virtually.
  • Search and use different types of data or information sources.
  • Test and evaluate performance, functionality, and usability of solutions to ensure compliance with customer and project requirements.
  • Deploy and implement solutions, supporting change management practices.
  • Create and maintain documentation in accordance with best practice and organisational requirements.
  • Support multiple contemporary or legacy solutions to required levels of service.
  • Apply organisational policies and legislation in relation to security requirements, privacy, and confidentiality.
  • Communicate using a variety of tools and approaches, adapting language for technical and non-technical stakeholders.
  • Apply continuous professional development CPD to support their own learning, business needs and technical developments.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4-9)
  • Maths (grade 4-9)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • IT skills
  • Attention to detail
  • Problem solving skills
  • Analytical skills
  • Logical
  • Team working

About this employer

Renishaw is a global engineering company that designs and builds high-precision technology used in industries like healthcare, transport, and manufacturing. From metal 3D printing to measurement systems, our innovations help make products more accurate, reliable, and efficient.

We work closely with our customers to solve complex engineering and science challenges. Our unique blend of pioneering research and product innovation helps our customers to solve complex engineering and science challenges, meaning we touch billions of lives around the world.

Our Early Careers cohort consists of around 195 Graduates, 203 Apprentices and 58 Placements. You are the people who can make a real difference. By bringing your new and innovative ideas you will help keep Renishaw at the forefront of the industry, and that’s why we invest if your continuous development and success from day one.

http://www.renishaw.com/ (opens in new tab)

Disability Confident

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Successful completion of the apprenticeship will lead to the Level 3 Infrastructure Technician Standard, which will enable you to apply to be on the register of IT Technicians, confirming SFIA Level 3 professional competence.

Ask a question

The contact for this apprenticeship is:

GLOUCESTERSHIRE COLLEGE

The reference code for this apprenticeship is VAC2000008633.

Apply now

Closes on Sunday 22 February 2026

After signing in, you’ll apply for this apprenticeship on the company's website.