Apprentice Payroll L3 Administrator

SWISSPORT GB LIMITED

Runcorn (WA7 1TT)

Closes in 20 days (Wednesday 4 February 2026 at 11:59pm)

Posted on 14 January 2026

Print

Contents

Summary

Kick start your career in payroll with a hands-on apprenticeship in a supportive team. Gain real experience, a recognised qualification. This is an  opportunity for permanent employment and future progression in a professional head office.

Wage

£25,000 a year

Check minimum wage rates (opens in new tab)

Training course
Payroll administrator (level 3)
Hours
37.5 hours per week. 0900-1700 until confident in role and then may change to 0800-1600

38 hours a week

Start date

Wednesday 18 February 2026

Duration

1 year 8 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

As a payroll apprentice, you'll support the payroll team with data entry and payroll accuracy. You'll help process monthly payroll,assist with reporting, learn legislation and compliance,respond to cfolleague queries and gain hands on experience with payroll systems. Each week offers variety, teamwork,and the chance to develop skills that could lead to progression.

Where you'll work

Swissport House Hampton Court Manor Park
Runcorn
WA7 1TT

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

MBKB LTD

Training course

Payroll administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • gather, analyse and process payroll data and information
  • resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
  • deal with complaints, following processes and escalating complex situations
  • meet client or customer needs in line with service level agreements
  • provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
  • adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
  • select appropriate media for communication etc recognising the advantages and risks related to each method
  • escalate concerns relating to deadlines in a timely manner, suggesting solutions
  • use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
  • Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
  • develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
  • use computerised payroll software and spreadsheet packages such as MS Excel
  • use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)
  • gather, analyse and process payroll data and information
  • resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
  • deal with complaints, following processes and escalating complex situations
  • meet client or customer needs in line with service level agreements
  • provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
  • adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
  • select appropriate media for communication etc recognising the advantages and risks related to each method
  • escalate concerns relating to deadlines in a timely manner, suggesting solutions
  • use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
  • Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
  • develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
  • use computerised payroll software and spreadsheet packages such as MS Excel
  • use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)

Training schedule

A 100% tailored training and assessment program will be delivered to support you throughout your Apprenticeship, (21 months including endpoint assessment) topics covered include:

  • Business and Customer Awareness
  • Payroll Core
  • Pensions
  • Technical Payroll
  • Regulations and Compliance
  • Systems and Processes
  • Planning and Prioritization
  • Analysis skills
  • Using Systems and Processes
  • Producing Quality and Accurate Information and Reports

 

Requirements

Essential qualifications

GCSE in:

Maths and English (grade 4/C and above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Problem solving skills
  • Administrative skills
  • Logical
  • Team working
  • Initiative
  • Non judgemental
  • Patience

About this employer

Swissport is a global leader in sustainable and responsible aviation services,committed to safety,operational excellence,and exceptional service. We have 61,000 colleagues across the globe and operate at 300 airports in 45 countries

http://swissport.com (opens in new tab)

After this apprenticeship

Potential to progress to Payroll Specialist

Ask a question

The contact for this apprenticeship is:

MBKB LTD

The reference code for this apprenticeship is VAC2000008618.

Apply now

Closes in 20 days (Wednesday 4 February 2026 at 11:59pm)