Apprentice Business Administrator (Procurement team).

DALKIA FACILITIES LIMITED

Solihull Parkway Birmingham (B37 7YN)

Closes in 13 days (Wednesday 28 January 2026 at 11:59pm)

Posted on 14 January 2026

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Summary

Join a company with a strong history of supporting apprentices in a Business Administration role, gaining practical experience and developing valuable skills in a professional procurement team.

Wage

£19,000 a year

Check minimum wage rates (opens in new tab)

We offer a wide range of benefits including shopping discounts and a pension scheme and a day off for your birthday! Full details will be shared with you at interview stage.

Training course
Business administrator (level 3)
Hours
Monday to Friday, 08:45 - 17.15, with 30 minute lunch.

40 hours a week

Start date

Monday 16 February 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

This apprenticeship is a great opportunity to start your career in Business Administration while gaining hands-on experience in a busy procurement team. You’ll support the team with day-to-day admin tasks, help keep supplier information accurate and up to date, and learn how businesses work with external suppliers.

You’ll also attend team meetings, support internal colleagues, and help improve the way processes run, all while developing valuable workplace and professional skills.

What you’ll be doing:

  • Supporting the onboarding of new suppliers and subcontractors by helping manage application and approval processes
  • Keeping supplier records accurate and up to date on company systems
  • Building positive working relationships with suppliers and internal teams
  • Helping check and maintain supplier compliance using external platforms (such as Constructionline and SafeContractor that you'll receive full training on so no prior knowledge expected)
  • Managing a shared inbox and responding to queries about supplier setup, performance, and documentation
  • Supporting the team in bringing supplier information together across different departments
  • Helping improve and organise supplier records so information is easy to find and use
  • Updating internal systems and records accurately
  • Attending procurement team meetings and helping with agendas, notes, and follow-up actions

What you’ll learn & gain from the Apprenticeship:

  • As part of the Business Administrator apprenticeship, you’ll work towards a nationally recognised qualification while learning key skills, including:
  • How to organise and prioritise your workload in a professional office environment
  • Effective communication skills, including emails, meetings, and working with different teams
  • How to use business systems and digital tools confidently and accurately
  • An understanding of how procurement, suppliers, and supply chains work within a business
  • Problem-solving skills and how to improve processes to make ways of working more efficient
  • Time management, attention to detail, and professionalism in the workplace
  • Knowledge of company policies, data protection, and compliance requirements. You’ll receive structured training, regular support, and mentoring throughout the apprenticeship, helping you build confidence and prepare for future career opportunities in business, administration, or procurement.

This role is ideal for someone who is organised, eager to learn, and motivated to start a long-term career in a professional business environment.

 

Where you'll work

3160 Park Square
Solihull Parkway Birmingham
B37 7YN

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

HEART OF ENGLAND TRAINING LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

You will get protected study time to undertake your apprenticeship studies and you'll also learn by shadowing and guidance from our experienced team on the job. You will be assigned a personal tutor by the training provider and all learning will be delivered remotely while based at our offices or at home, by one of the country's leading apprenticeship providers.

Requirements

Essential qualifications

GCSE in:

English (grade 4-9 (A*-C))

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Team working
  • Initiative
  • Non judgemental
  • Patience
  • Respectful to all
  • Great listening skills
  • Calm under pressure
  • Time management
  • Able to prioritise
  • Punctual
  • Confident to travel

Other requirements

This role will be a hybrid role meaning you will be working in the main from our Birmingham office and once comfortable, working from home too. You will also have the opportunity to travel with our team, including Sara, our Head of Procurement, to other sites and suppliers. 

About this employer

EDF Energy is a British integrated energy company, wholly owned by the French state-owned EDF, with operations spanning electricity generation and the sale of natural gas and electricity to homes and businesses throughout the United Kingdom. Dalkia Facilities Ltd is a subsidiary of EDF Energy Ltd. Everything we do is in service to our clients and their customers. We continuously find new and better ways of working to help our clients overcome the challenges of today and tomorrow. We partner with our clients and are committed to realise their ambitions and deliver solutions to meet their needs. We are upfront, honest and act with integrity. By staying curious and pushing ourselves to find new and better ways of doing things, we’re constantly innovating, creating quality and adding value for our clients at every stage. Join a team that’s serious about quality, support, and growth – where you’re not just a number, but a valued part of the Dalkia mobile division. If you're ready to take the next step in your career, we’d love to hear from you.

https://dalkia.co.uk/services/facilities-services/ (opens in new tab)

Company benefits

You'll be working in a really happy team with 25 days annual leave.

After this apprenticeship

At Dalkia, we are committed to offering as many career pathways as possible. Once qualified, a range of options will be discussed with you, such as working towards procurement qualifications.

Ask a question

The contact for this apprenticeship is:

HEART OF ENGLAND TRAINING LIMITED

The reference code for this apprenticeship is VAC2000008580.

Apply now

Closes in 13 days (Wednesday 28 January 2026 at 11:59pm)