Learner Advisor Administration Apprentice
Grimsby Institute
Bridlington, Scarborough
Closes in 10 days (Sunday 25 January 2026 at 11:59pm)
Posted on 14 January 2026
Contents
Summary
We are offering a fantastic opportunity to join East Riding College in the role of an Apprentice. If you are a team player who is passionate about helping learners reach their full potential, then we want to hear from you.
- Wage
-
£14,526.20 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday 9am to 5pm
37 hours a week
- Start date
-
Monday 2 March 2026
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
East Riding College is part of the TEC Partnership, which is a large, innovative, dynamic and financially sound organisation.
We are looking to appoint a motivated and enthusiastic Business Administration Apprentice to join our team of Learner Advisors based across Bridlington and Scarborough. The role will involve working with managers, learners, parents/carers and external agencies as well as curriculum support staff. This is a varied job which offers lots of potential for the appointee to acquire skills and knowledge to potentially move into different areas of the organisation at the end of the apprenticeship.
The duties of this role involve administrative tasks around:
- Admissions Services
- Student financial support
- General information, advice and guidance
- Maintain records
- Handling data
Administering learner disciplinaries
About the person:
The successful candidate will have excellent customer service and IT skills. Good communication skills are also essential
Candidates should also have:
- L2/GCSE maths and English
- ICT competency
- Excellent organisation and interpersonal skills
- Flexibility and adaptability to work requirements
Location:
East Riding College, Bridlington or Scarborough TEC (base to be determined by successful candidate)
Where you'll work
You can select which locations you want to apply for in your application on Find an apprenticeship.
This apprenticeship is available in these locations:
- St. Marys Walk, Bridlington, YO16 7JW
- Scarborough TEC, Filey Road, Scarborough, YO11 3AZ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
TEC PARTNERSHIP
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Online & workbased
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Organisation skills
- Customer care skills
- Administrative skills
- Team working
Other requirements
passing a Disclosure and Barring Service (DBS) check
About this employer
East Riding College is part of the TEC Partnership, which is a large, innovative, dynamic and financially sound organisation.
https://eastridingcollege.ac.uk/ (opens in new tab)
Company benefits
Pension Membership
30 Days Annual Leave pro rata, plus bank holidays
Christmas Closure Days
Occupational sick pay scheme (higher than statute)*
After this apprenticeship
A possible permanent position
Ask a question
The contact for this apprenticeship is:
TEC PARTNERSHIP
The reference code for this apprenticeship is VAC2000008554.
Apply now
Closes in 10 days (Sunday 25 January 2026 at 11:59pm)