HR Apprentice

WALTHAM FOREST SERVICES LTD

LONDON (E17 4JF)

Closes in 14 days (Tuesday 27 January 2026 at 11:59pm)

Posted on 13 January 2026

Print

Contents

Summary

As HR Advisor Apprentice, you will play an important role in providing effective day-to-day operational support to Waltham Forest Services Limited and Sixty Bricks Limited, which are the Local Authority Trading Companies owned by LBWF.

Wage

£27,780 a year

Check minimum wage rates (opens in new tab)

It can be increased in the second year.

Training course
Business administrator (level 3)
Hours
Monday to Friday between 9am to 5pm, shifts, may work evenings and weekends.

36 hours a week

Start date

Tuesday 10 February 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Recruitment – supporting the Head of HR and Recruiting Managers in the recruitment process, setting up interviews, ensuring all the correct documents are in place, advertising job vacancies and screening CV’s
  • On-boarding – manage the process for preparing offers of employment for successful candidates and carrying out pre-employment screening (eligibility to work in the UK, DBS checks, references etc). Carry out the HR induction process for new members of the team, supporting managers with their onboarding responsibilities and ensuring staff are set up and trained on MyHRToolkit/iHasco and any other relevant systems.
  • HR Policy – supporting with the maintenance of HR policies and procedures to ensure effective, fair and consistent management of employees throughout the Company. Assisting the HR manager in educating employees and managers about the HR policies and procedures. Ensure policies are legally compliant whilst maintaining a ‘light-touch’ approach so they are fit for purpose for each organisation
  • Employee Relations– Manage investigations, disciplinary and grievance matters, preparing invitations, taking minutes and drafting document packs, maintaining the strictest of confidence and standards and providing appropriate advice, guidance and support to managers on the processes and possible outcomes. Highlighting any risks
  • HR Processes – keeping the HR processes up to date on the MyHRToolkit and ensuring compliance with them. Identifying process improvements and making recommendations through the change management process. Supporting with the internal and external audits.
  • HR Support – communicating effectively with all people across the business, both written and verbally, ensuring tact and diplomacy are demonstrated. Keeping up to date with employment legislation and policy changes to advise accordingly
  • Employee Data – effectively managing the personal electronic files of all employees on MyHRToolkit, ensuring all employee data is accurate and up to date, including right to work checks and up-to-date emergency contact details; Producing regular KPI reports for Management and Board on matters such as sickness absence, turnover, L&D, Equality Monitoring
  • Payroll – Effectively and compliantly manage the monthly payroll submission – including collating the monthly variation reports, starters and leavers and sickness absence data to ensure staff are paid correctly - working in partnership with the payroll team to ensure maintain effective working relationships

Where you'll work

WALTHAM FOREST TOWN HALL
FOREST ROAD
LONDON
E17 4JF

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

WALTHAM FOREST COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • Waltham Forest College - 707 Forest Road, Walthamstow, London, E17 4JB
  • 1 day a week
  • On-site training

More training information

Waltham Forest College is an aspirational place to learn with highly skilled, supportive staff, industry-standard specialist facilities and works in partnership with employers. We are proud to be an inclusive college, supporting and encouraging our students to ‘Think BIG’ in achieving their career goals. You will be joining one of the top performing Further Education Colleges in the country (top 5%). Rated as Outstanding by Ofsted, Waltham Forest College also has specialist Mayor of London’s Quality Academy status for HealthCare, Construction, Green Technologies and Hospitality, Creative and Digital and is a WorldSkills UK’s Training Centre of Excellence.

This provides an exciting opportunity for our students to further develop world-class skills, embedding excellence and developing the higher-level technical skills that employers need.

Our extensive enrichment programme provides an opportunity for you to make new friends, try new skills and activities and, volunteer and have fun, all in a safe and supporting environment. Whether you are looking to develop new skills and confidence, progress to university, retrain or to study to progress to highly skilled, higher-paid employment, we can help springboard your career.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working

About this employer

Serving homeowners, landlords, local authorities and businesses across Waltham Forest and beyond, we offer a range of reliable, flexible and affordable property maintenance, gardening and specialist environmental services. All our Operatives are experts in their fields and required to have a satisfactory Disclosure of Baring Service (DBS) clearance assuring all our customers are in safe hands.

​Our mission is simple: to make everyday property care easier, safer and more sustainable for everyone.

From quick repairs and seasonal garden work to complex renovations or pest control, we handle every task with professionalism, attention to detail and respect for your space.

​We’re proud to be part of the local community, helping keep homes and shared spaces clean, green, and well maintained.

https://www.walthamforestservicestore.co.uk/ (opens in new tab)

After this apprenticeship

HR Advisor/HR Support. 

Ask a question

The contact for this apprenticeship is:

WALTHAM FOREST COLLEGE

The reference code for this apprenticeship is VAC2000008546.

Apply now

Closes in 14 days (Tuesday 27 January 2026 at 11:59pm)