Business Admin Apprentice - Front Office Admin Staff / Receptionist
LAW LANE SOLICITORS LIMITED
GREATER LONDON (E15 4BL)
Closes in 7 days (Tuesday 20 January 2026 at 11:59pm)
Posted on 13 January 2026
Contents
Summary
Law Lane Solicitors is a well known provider of legal services based in Stratford. We aim to recruit and retain the best staff at all levels of the firm and are looking for somebody who can provide a professional and welcoming first point of contact for clients, visitors, and callers, and ensure the smooth day-to-day operation of the office.
- Wage
-
£14,918.80 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, 09:00 - 17:30 (one hour break between 13:00 - 14:00)
38 hours a week
- Start date
-
Monday 23 February 2026
- Duration
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1 year 6 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
We are looking for someone who can:
- Welcome clients, visitors, and suppliers in a professional and friendly manner
- Answer, screen, and direct incoming phone calls
- Manage appointment schedules and meeting room bookings
- Handle incoming and outgoing mail, deliveries, and courier services
- Provide administrative support, including scanning, photocopying, filing, and document preparation
- Maintain a tidy and professional reception and office environment
- Assist with ad hoc office tasks and internal projects as required
Where you'll work
43-45
BROADWAY
LONDON
GREATER LONDON
E15 4BL
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
NEWHAM COLLEGE OF FURTHER EDUCATION
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- An apprenticeship includes regular training with a college or other training organisation
- At least 20% of your working hours will be spent training or studying
More training information
- The apprenticeship is delivered as a day release at our campus in Stratford
- You will be required to attend every week
Requirements
Essential qualifications
GCSE in:
- English (grade 4 / C or above)
- Maths (grade 4 / C or above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Team working
- Initiative
- Patience
- Time-management skills
- Positive attitude
- Willingness to learn
- Professional
- Reliable
Other requirements
This is a full-time office role in a professional indoor environment requiring regular interaction with clients and staff, so requires good interpersonal skills.
Travel to the office is required.
About this employer
Law Lane Solicitors is a growing and well-known London law firm with offices in Stratford, Central London and Croydon. Our mission is to use our expertise and knowledge to assist people in resolving the difficulties they are having with legal matters in their lives.
After this apprenticeship
- There is an opportunity to progress into administrative or office management roles within the firm
- Exposure to legal administrative work, which could support career development in the legal sector
- Training and development opportunities available
Ask a question
The contact for this apprenticeship is:
NEWHAM COLLEGE OF FURTHER EDUCATION
The reference code for this apprenticeship is VAC2000008213.
Apply now
Closes in 7 days (Tuesday 20 January 2026 at 11:59pm)