Apprentice People (HR) Administrator
gtd healthcare
Manchester (M34 2GP)
Closes in 12 days (Sunday 25 January 2026 at 11:59pm)
Posted on 13 January 2026
Contents
Summary
As a Apprentice People (HR) Administrator, you will be responsible for providing administrative support to the People Operations Team, contributing to providing a high quality service to both employees and managers. The post holder will be required work flexibly, supporting colleagues when required.
- Wage
-
£24,675 a year
- Training course
- HR support (level 3)
- Hours
-
Monday to Friday, hours to be worked between 08:00 and 18:00 - Hybrid working
38 hours a week
- Start date
-
Monday 23 February 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Administer any contractual changes during the employee life cycle, including issuing letters/contracts of employment and conducting changes to the HR system
- Process staff leavers, ensuring appropriate paperwork is issued, arrangements for last working day is finalised
- Be a system expert for our internal HR systems
- Manage the HR database, inputting and updating records, and providing training to both employees and managers on their use of the HR system as appropriate
- Ensure maternity, paternity and adoption cases are communicated to payroll e.g. when leave commences and ends
- Answer day to day queries from employees received to the generic HR inbox, including access to the HR system and annual leave queries
- Ensure sickness absence cases are captured and the system is kept up to date
- Assist People Operations colleagues in maintaining information databases, including absence and exit interviews
Where you'll work
gtd healthcare headquarters, New Century House
Off Windmill Lane, Progress Way
Denton
Manchester
M34 2GP
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
DAMAR LIMITED
Training course
HR support (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
- Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
- Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
- Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
- Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
- Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
- Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.
Training schedule
- You will be completing a Level 3 HR Support Apprenticeship which enables you to gain a qualification whilst working ‘on-the-job’ to gain experience
- You will spend 80% of your time working and 20% completing classroom-based learning with an external training provider
- The apprenticeship will take around 18 months to complete and you will then undergo the final stage of the apprenticeship which is known as End-Point Assessment (EPA) to assess whether you have developed the knowledge, skills and behaviours outlined in the apprenticeship
- During the apprenticeship you will be supervised by the People Business Partner and have regular reviews with the academy placement facilitator, who will both support you and ensure you are progressing at the expected rate
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Analytical skills
- Team working
- Creative
- Initiative
- Patience
About this employer
gtd healthcare is one of the largest NHS commissioned primary and urgent care providers in North West England. Through a total commitment to quality, compassion and innovation, we provide primary care, urgent care and dental services to patients, their families and communities, which make a real difference. Fundamentally, we are a not-for-profit, values-driven organisation and we are passionate about providing the best quality care for our patient population in the North West of England. Everything we do is underpinned by our values, which are embedded within all our services and the organisation’s positive culture for making a positive difference, every time. Our social enterprise ethos, coupled with a drive to innovate care, offers patients the best experience possible, and commissioners an unique opportunity to transform local services.
After this apprenticeship
- Once you have successfully completed your apprenticeship you will be eligible to become an People Administrator and will hold a Level 3 HR Support nationally recognised qualification
Ask a question
The contact for this apprenticeship is:
DAMAR LIMITED
The reference code for this apprenticeship is VAC2000007856.
Apply now
Closes in 12 days (Sunday 25 January 2026 at 11:59pm)