Level 3 Business Administration Apprenticeship – The Valley Leadership Academy

The Valley Leadership Academy

Bacup (OL13 0TG)

Closes in 17 days (Sunday 1 February 2026)

Posted on 13 January 2026

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Summary

The role provides comprehensive administrative and business support to the school, ensuring the smooth and efficient day-to-day operation of office and business services. The post holder acts as a first point of contact for visitors and enquiries, supports core administrative processes, maintains accurate records etc.

• Wage:

  £15,174 a year

  Check minimum wage rates (opens in new tab)

  Re salary element, under 21 is £18,106, over 21 is £22,395 for full time, however this is a term time only position and so pro rated is £15,174.27 u21 or £18,768.80 +21

• Training course: Business administrator (level 3)
• Hours: Monday to Friday 8am- 4pm

  37 hours a week

• Start date:

  Wednesday 1 April 2026

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Key Responsibilities:

• Undertake reception duties, including meeting and greeting visitors, managing telephone enquiries, and recording and forwarding messages
• Book pupils in and out of school for late arrivals or early departures using the Inventry system
• Book visitors in and out of the school and confirm their identity using the Inventry system
• Promote a professional and courteous service in line with the Trust’s ethos
• Liaise effectively with other office staff
• Provide administrative support for day-to-day processes, including incoming and outgoing post, filing, archiving, binding, and general clerical duties, ensuring tasks are completed in a timely manner
• Deliver a responsive and effective administrative service to support the school
• Maintain accurate manual and computerised records using Management Information Systems as required
• Create, edit, format, and present documentation using Microsoft Office, STAR, and school templates
• Ensure student information on Bromcom is accurate and kept up to date
• Operate administrative equipment such as the franking machine, photocopier, and laminator as required
• Comply with health and safety, security, and safeguarding policies and procedures, reporting any concerns in accordance with school guidelines
• Support a safe and secure environment for all school stakeholders, in line with the school’s ethos and safeguarding commitments
• Record all works requests in the Site Supervisor Works Request Book and regularly inform the Site Supervisor of new requests

Where you'll work

Fearns Moss
Bacup
OL13 0TG

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

LET ME PLAY LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

• Apprenticeship Details - 18 months expected duration to complete, working towards your Level 3 Business Administration Qualification. (All learning is delivered online/ remote)
• Training Provider: LMP Education (rated 1st best UK training provider)

Requirements

Essential qualifications

GCSE in:

Maths and English (grade 4 or above (Level 2))

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Problem solving skills
• Administrative skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative
• Non judgemental
• Patience

About this employer

**Star Academies** is a high-performing multi-academy trust that runs primary, secondary and all-through schools across the UK. It is committed to delivering an excellent education for children and young people, particularly in areas of high disadvantage, by combining strong academic standards with character education and inclusive values. The Trust works closely with local communities to create safe, supportive learning environments that help pupils succeed and thrive.
 

https://www.thevalleyleadershipacademy.com/ (opens in new tab)

After this apprenticeship

• Possible full-time employment after the apprenticeship

Ask a question

The contact for this apprenticeship is:

LET ME PLAY LIMITED

The reference code for this apprenticeship is VAC2000007855.

Apply now

Closes in 17 days (Sunday 1 February 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.