Trainee Communications Support Officer Apprenticeship
London Borough of Bexley
Bexleyheath (DA6 7AT)
Closes in 15 days (Sunday 25 January 2026)
Posted on 8 January 2026
Contents
Summary
You will be part of the Council’s Communications Team, which leads marketing, design, resident engagement and other communications activities. These include: The Bexley Magazine to all households in the Borough, staff and external websites, social media, e-newsletters and digital advertising.
- Wage
-
£28,221 a year
Check minimum wage rates (opens in new tab)
- enrolment in pension scheme
- salary increments and increases reviewed annually
- Training course
- Multi-channel marketer (level 3)
- Hours
-
Monday - Friday, Shifts to be confirmed.
36 hours a week
- Start date
-
Wednesday 1 April 2026
- Duration
-
1 year 9 months
- Positions available
-
2
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Enjoying working with images and videos
- Visual Flair
- Strong organisational skills
- A willingness to work with different types of technology
- Understand and reach a variety of audiences within the Borough
The ideal candidate must be prepared to travel across the Borough taking videos and photos.
Where you'll work
Civic Offices
2 Watling Street
Bexleyheath
DA6 7AT
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
LONDON SOUTH EAST COLLEGES
Training course
Multi-channel marketer (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Develop or interpret briefs for external or internal stakeholders and measure delivery in-line with the specification and agreed timelines
- Plan and coordinate a marketing activity using marketing tactics to acquire and retain one or more customer segments using available resources.
- Contribute to the generation of innovative and creative approaches across video, images, and other formats, both online and offline, to support campaign development.
- Use research/survey software to gather audience insight and/or evaluation to support the project.
- Use copywriting techniques to write persuasive text/copy to meet a communications objective ensuring it is in-line with organisational brand guidelines.
- Build and implement multi-channel campaigns across a variety of platforms, either offline or digital media.
- Proofread marketing copy ensuring it is accurate, persuasive and is on brand.
- Use software to design and create marketing assets to meet the technical specification.
- Contribute to the research of external suppliers to support recommendations and procurement of marketing goods and services.
- Organise offline and digital assets ensuring they are co-ordinated and legally compliant.
- Use a content management system to publish text, images, and video/animated content.
- Create and maintain spreadsheets to support marketing activities such as project/budget planning and organisation of marketing assets.
- Use technology and software packages to support day to day activities, e.g., stakeholder communications, development of briefs, data analysis, report writing, presentations and project management.
- Identify and use data and technologies to achieve marketing objectives.
- Monitor and amend campaigns to meet budget requirements including time and monetary costs.
- Review campaigns regularly to ensure effectiveness, to optimise the results.
- Measure and evaluate campaign delivery to identify areas for improvement.
- Use data analysis tools to record, interpret and analyse customer or campaign data.
- Develop or interpret briefs for external or internal stakeholders and measure delivery in-line with the specification and agreed timelines
- Plan and coordinate a marketing activity using marketing tactics to acquire and retain one or more customer segments using available resources.
- Contribute to the generation of innovative and creative approaches across video, images, and other formats, both online and offline, to support campaign development.
- Use research/survey software to gather audience insight and/or evaluation to support the project.
- Use copywriting techniques to write persuasive text/copy to meet a communications objective ensuring it is in-line with organisational brand guidelines.
- Build and implement multi-channel campaigns across a variety of platforms, either offline or digital media.
- Proofread marketing copy ensuring it is accurate, persuasive and is on brand.
- Use software to design and create marketing assets to meet the technical specification.
- Contribute to the research of external suppliers to support recommendations and procurement of marketing goods and services.
- Organise offline and digital assets ensuring they are co-ordinated and legally compliant.
- Use a content management system to publish text, images, and video/animated content.
- Create and maintain spreadsheets to support marketing activities such as project/budget planning and organisation of marketing assets.
- Use technology and software packages to support day to day activities, e.g., stakeholder communications, development of briefs, data analysis, report writing, presentations and project management.
- Identify and use data and technologies to achieve marketing objectives.
- Monitor and amend campaigns to meet budget requirements including time and monetary costs.
- Review campaigns regularly to ensure effectiveness, to optimise the results.
- Measure and evaluate campaign delivery to identify areas for improvement.
- Use data analysis tools to record, interpret and analyse customer or campaign data.
Training schedule
- Our local college will deliver the formal training - this will likely be a hybrid mixture of remote and college attendance learning
- Full support, monitoring and mentoring will be given within the organisation
More training information
Further mandatory and inhouse training will be supported
Requirements
Essential qualifications
GCSE in:
Desirable qualifications
A Level in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Team working
- Creative
About this employer
The London Borough of Bexley (Bexley Council) is a local authority. Our customers are our residents. We have statutory services such as social care, education, housing and waste and recycling. We also provide many other services to our residents such as highway maintenance, parks and open spaces and library facilities
http://bexley.gov.uk (opens in new tab)
Company benefits
- Cycle scheme
- Employee assistance scheme
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
- Permanent employment to Communications Support Officer
Ask a question
The contact for this apprenticeship is:
LONDON SOUTH EAST COLLEGES
The reference code for this apprenticeship is VAC2000007582.
Apply now
Closes in 15 days (Sunday 25 January 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.