Apprentice Business Admin – Resourcer

GPW DESIGN SERVICES LIMITED

St Helens (WA10 2BL)

Closes on Friday 13 February 2026

Posted on 7 January 2026


Summary

GPW are a North West based Recruitment agency who have an enviable list of long-term clients ranging from Blue-Chip Multi-National Organisations who use our services as part of their corporate strategy, through to sole traders who rely on the flexibility of a recruitment company to manage their fluctuating workload.

Training course
Business administrator (level 3)
Hours
Monday to Friday 8am - 5pm

40 hours a week

Start date

Monday 2 March 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Supporting the recruitment team with a wide range of administrative tasks
  • Create emails to candidates, clients and internal colleagues
  • Create various correspondence relating to job offer letters, create contracts
  • Ensure company databases and systems are up to date and accurate
  • Obtain Documentation and completing compliance checks 
  • Communicating and building relationships with a range of stakeholders and clients
  • Maintain accurate system records
  • Build relationships with candidates and client
  • Seek new opportunities to grow the business

Where you'll work

Worsley House North Road
St Helens
WA10 2BL

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

ST HELENS COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

The Level 3 Business Administrator apprenticeship training will be delivered remotely within the workplace with onsite visits every calendar month.

Functional skills will be delivered on college premises if required.

Requirements

Essential qualifications

GCSE in:

  • English (grade Grade 4 & Above)
  • Maths (grade Grade 4 & Above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Logical
  • Team working
  • Initiative

Other requirements

  • Experienced using IT - Word, Excel, Outlook
  • Interest in recruitment and business

About this employer

GPW are a North West based Recruitment agency who have an enviable list of long-term clients ranging from Blue-Chip Multi-National Organisations who use our services as part of their corporate strategy, through to sole traders who rely on the flexibility of a recruitment company to manage their fluctuating workload.

http://www.gpwrecruitment.co.uk (opens in new tab)

After this apprenticeship

Opportunity for the right candidate to further develop skills within the resource/recruitment side in addition to various paths into management roles.

Ask a question

The contact for this apprenticeship is:

ST HELENS COLLEGE

The reference code for this apprenticeship is VAC2000007322.

Apply now

Closes on Friday 13 February 2026