Insurance Practitioner Apprenticeship
MOMENTUM BROKER SOLUTIONS LTD
ENDERBY (LE19 4XT)
Closes in 16 days (Sunday 25 January 2026 at 11:59pm)
Posted on 7 January 2026
Contents
Summary
To support Momentum Appointed Representatives in developing their business by: Assisting them in the conversion of new business, service of existing accounts and retention of renewals. Supporting the other team members as required. Providing administration support as necessary.
- Wage
-
£16,500 a year
- Training course
- Insurance practitioner (level 3)
- Hours
-
Monday - Thursday, 8.45am to 5.15pm.
Friday, 8.45am to 5.00pm.
38 hours a week
- Start date
-
Monday 16 February 2026
- Duration
-
2 years
- Positions available
-
5
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Respond positively to all enquiries received from AR’s, AR Clients and underwriters in a courteous and helpful manner
- Develop effective working relationships with AR’s and underwriters
- Ensure that Acturis records are created and/or maintained for all clients
- Ensure that renewals are processed according to documented procedures and within appropriate timescales
- Ensure all outstanding actions are recorded appropriately within the system diary and followed up accordingly
- Provide administration support to team members as required
- Complete administration duties as required including issuing invoices and insurance documents
- Liaise with accounts department to assist with the credit control process
- Assist AR’s with claim notifications
- Ensure that any enquiries that are not within your skill set or experience are quickly referred and followed up
In addition:
- Assist other team members with any duties to ensure smooth running of the office
- Handle enquiries from potential AR’s effectively
- Promote the services of Momentum
- Other duties and responsibilities as may be required
Where you'll work
PRESS HOUSE
22-23 NARBOROUGH WOOD PARK
DESFORD ROAD
ENDERBY
LE19 4XT
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
DAVIES LEARNING SOLUTIONS LIMITED
Training course
Insurance practitioner (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Achieve desired business outcomes within own area of insurance responsibility, in line with the organisation's commercial aims and objectives.
- Identify information from a range of sources to determine an appropriate course of action including a recommendation, a decision or a referral.
- Analyse data to make evidence based decisions.
- Apply organisational quality assurance policies and procedures in their role and within the limits of own authority.
- Apply appropriate method of communication for audience and circumstances.
- Records, verifies, maintains and where appropriate, shares information.
- Compliant with relevant governance, policies and procedures.
- Identify work with stakeholders and creates and maintains a network of stakeholders needed to undertake casework effectively and to conclusion.
- Balances competing priorities in order to meet deadlines.
- Builds and maintains positive relationships.
- Work as part of a team to help achieve results.
- Identify potential claims fraud and determine the correct action to prevent loss.
- Manage insurance claims and/or payments within the limits of responsibility in line with policies and procedures.
- Identify and manage insurance risks within the limits of responsibility in line with policies and procedures.
- Recommend insurance and premiums decisions within the limits of responsibility and in line with organisational policies and procedures.
- Gather and interpret relevant information to provide a return on insurance decisions.
- Match client’s needs with available insurance products and services.
- Optimises the potential return on insurance decisions within the scope of own role by identifying and positioning the client’s case with the insurer.
- Achieve desired business outcomes within own area of insurance responsibility, in line with the organisation's commercial aims and objectives.
- Identify information from a range of sources to determine an appropriate course of action including a recommendation, a decision or a referral.
- Analyse data to make evidence based decisions.
- Apply organisational quality assurance policies and procedures in their role and within the limits of own authority.
- Apply appropriate method of communication for audience and circumstances.
- Records, verifies, maintains and where appropriate, shares information.
- Compliant with relevant governance, policies and procedures.
- Identify work with stakeholders and creates and maintains a network of stakeholders needed to undertake casework effectively and to conclusion.
- Balances competing priorities in order to meet deadlines.
- Builds and maintains positive relationships.
- Work as part of a team to help achieve results.
Training schedule
You will work towards your:
- Insurance Practitioner Level 3 Apprenticeship
- Certificate in Insurance (Cert CII)
- Level 2 Functional Skills in English and Maths (if required)
Training will be via Davies, virtually.
Off the job training time in line with duration of apprenticeship.
More training information
- Bespoke product training courses
- Online courses
- On the job 121 training
Requirements
Desirable qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Number skills
- Analytical skills
- Team working
- Non judgemental
Other requirements
- Basic computer skills.
- Enthusiasm and willingness to learn.
- GCSE grade C/4 in Maths & English preferable.
About this employer
Insurance Broker. Single site/office in Enderby.
https://momentumsolutions.co.uk/ (opens in new tab)
Company benefits
- Christmas party & present
- Easter gift, Birthday voucher & Birthdays off
- Momentum half days (1 per month)
- Flexible dress code
- Private Medical Insurance/pay for basic eye tests
- Free parking
After this apprenticeship
- Upon successful completion of the apprenticeship you will attain ‘Broker’ job title and become a competent and skilled account handler.
Ask a question
The contact for this apprenticeship is:
DAVIES LEARNING SOLUTIONS LIMITED
The reference code for this apprenticeship is VAC2000007214.
Apply now
Closes in 16 days (Sunday 25 January 2026 at 11:59pm)