Business Administration Apprentice

MASONS (LOUTH) LTD

LINCOLNSHIRE (LN11 9QD)

Closes in 12 days (Wednesday 21 January 2026 at 11:59pm)

Posted on 6 January 2026


Summary

We are seeking an enthusiastic and reliable individual to take on the role of Business Administration Apprentice. This will be a varied position working within our busy Residential Property Lettings & Management Team. As part of your position, you will be making and receiving telephone calls and covering during lunch periods.

Wage

£14,526.20 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday - Thursday between 9.00am - 5.30pm and Friday, 9.00am - 5.00pm with 1-hour unpaid lunch. May involve one Saturday per month.

37 hours a week

Start date

Monday 9 February 2026

Duration

1 year 9 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

This will be a varied position working with a team of property professionals, carrying out reception and administrative duties, including:

  • Filing
  • Maintenance of Residential Lettings & Management CRM (Customer Relationship Management) database
  • Copying and scanning
  • Data inputting
  • Email correspondence

Where you'll work

23 CORNMARKET
LOUTH
LINCOLNSHIRE
LN11 9QD

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

EAST LINDSEY INFORMATION TECHNOLOGY CENTRE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • Business Administrator Level 3
  • Functional skill English (if required)
  • Functional skill maths (if required)

More training information

The qualification will be achieved in the workplace over the duration of the apprenticeship

Requirements

Essential qualifications

GCSE in:

  • English (grade 4 / C)
  • Math (grade 4 / C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Problem solving skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Team working
  • Initiative
  • Reliable
  • Confident
  • Friendly
  • Willing to learn
  • Mature attitude
  • Pride in appearance
  • Literacy skills
  • Good timekeeping

Other requirements

It is hoped that any potential candidate would have a keen interest in the property business.

About this employer

We are a long established form with 165 years of experience and expertise in property mattes. We are confident that we keep up with the challenges of a modern property agency and professional practice, and believe we have also managed to retain the traditional and professional values which clients expect from a long established firm. With our history deeply rooted in the rural community, we operate from one office in the centre of Louth and from there run our professional practice and our property sales and lettings departments.

http://www.masons-surveyors.co.uk (opens in new tab)

After this apprenticeship

  • The employer would hope to be able to offer a full-time position within the firm, following successful training and completion of the apprenticeship
  • There may also be the opportunity to progress to the next level of qualification

Ask a question

The contact for this apprenticeship is:

EAST LINDSEY INFORMATION TECHNOLOGY CENTRE

The reference code for this apprenticeship is VAC2000007173.

Apply now

Closes in 12 days (Wednesday 21 January 2026 at 11:59pm)