Business Admin Level 3 Apprenticeship

GREEN LANE MASJID AND COMMUNITY CENTRE

BIRMINGHAM (B9 5DB)

Closes in 28 days (Friday 6 February 2026 at 11:59pm)

Posted on 6 January 2026

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Summary

The Administration Apprentice will provide administrative support to the various departments across the organisation, such as Onsite Madrasah, BB Club, Online Madrasah, Scouts, Adult Education, and Welfare. This is a varied and hands-on role suitable for someone looking to begin their career in Administration

• Wage:

  £14,918.80 for your first year, then could increase depending on your age

  National Minimum Wage rate for apprentices

  Check minimum wage rates (opens in new tab)

• Training course: Business administrator (level 3)
• Hours: 37.5 hours per week.

  38 hours a week

• Start date:

  Saturday 7 February 2026

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Carry out daily operational tasks to support the department’s objectives
• Deliver services in a professional and timely manner
• Provide frontline support to parents of students, service users or community members by handling inquiries
• Work with Microsoft Office and organisational-specific software (Teach n’ Go)
• Handle payments and update records accordingly
• Enrol new students, following the registration process accurately
• Maintain filling systems, accurately update records on spreadsheets, and on software platforms
• Create letters, emails and other communication to liaise with service users
• Provide administrative support to teachers, such as printing, preparing or laminating resources, maintaining records of resources issued
• Contribute to improving administrative processes
• Assist in event planning and support during events

Compliance, Governance & Quality Assurance:

• Ensure adherence to GLMCC policies and procedures.
• Maintain compliance with legal, safeguarding, and health and safety requirements
• Monitor quality standards and implement improvements
• Identify and manage risks appropriately

Where you'll work

20 GREEN LANE
SMALL HEATH
BIRMINGHAM
B9 5DB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

THE RECALVI ENTERPRISE LTD

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

The apprentice will have online lessons on Microsoft Teams every 3 weeks for 3 hours.

 

The Apprentice will be given 6 hours a week to complete coursework

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Administrative skills

About this employer

We are a leading UK mosque situated in the heart of Birmingham serving the community since 1979. Operating from its award-winning grade II listed Victorian building, GLMCC fulfils its mission of inspiring, educating and serving through its educational college, outreach work, welfare services, youth work, international humanitarian wing, as well as its fully functional mosque which is attended by thousands every week.

Company benefits

Enjoy 28 days of annual leave, inclusive of public holidays.
Additional days off for Eid.
Discounts on GLM educational courses.
Free Madrasah places for your children.

After this apprenticeship

Progression within the company.

Ask a question

The contact for this apprenticeship is:

THE RECALVI ENTERPRISE LTD

The reference code for this apprenticeship is VAC2000007154.

Apply now

Closes in 28 days (Friday 6 February 2026 at 11:59pm)