Student Records Apprentice

Chesterfield College

Derbyshire (S41 7NG)

Closes in 28 days (Friday 6 February 2026 at 11:59pm)

Posted on 7 January 2026


Summary

The successful candidate will support the administration and processing of information relating to key student data-related college processes, which include enquiries, enrolment, registers, and other administrative tasks. 

Training course
Business administrator (level 3)
Hours
Monday - Thursday 08:30 - 17:00, Friday 08:30 - 16:30

37 hours a week

Start date

Monday 9 February 2026

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Undertake a range of administration functions for the delivery of all student records activities within Classbased and Workbased learning
  • To assist all staff responsible for key student data-related college processes relating to the learner journey, including enquiries, admissions, enrolment, registers, reviews and employer information, and achievements, across all funding streams
  • To ensure records and documentation is processed in a timely manner and is accurately input into the system, and follow up any outstanding documentation with staff
  • Develop and maintain a working knowledge of all student record systems, fees and funding rules and learner eligibility rules for all sources of funding in accordance with college policy
  • Support during enrolment events taking place throughout the academic year providing a high-quality enrolment service, including support for curriculum and cross-college areas
  • Develop you customer service skills through building good working relations with college staff on behalf of team
  • Develop your skills to monitor compliance to funding rules throughout the learner journey
  • To set up, monitor and update employer records as required through the learner journey
  • Using Microsoft Office applications to word process, create labels, run reports and maintain spreadsheets as required
  • In line with financial regulations be responsible for the correct invoicing/cash payments processed in the student records system
  • To show a commitment to working co-operatively within a self-critical culture, including acting as a member of a quality team

Where you'll work

Infirmary Road
Chesterfield
Derbyshire
S41 7NG

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CHESTERFIELD COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence.

You will be expected to work towards the Business Administrator Level 3, with support from your employer and the Chesterfield College Group.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4/C or above)
  • Maths (grade 4/C or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative

Other requirements

An offer of employment at Chesterfield College will be subject to an Enhanced Disclosure carried out by the Disclosure and Barring Services.

About this employer

Working at Chesterfield College means you join a team which is aspirational, driven and passionate about doing the very best for our learners and employers. Our learners are at the centre of all we do inspiring our mission statement “Inspiring futures, changing lives” and this extends to our colleagues as well.

https://www.chesterfield.ac.uk/ (opens in new tab)

Company benefits

Chesterfield College is an outstanding place to work and has superb staff benefits including a voucher discount scheme, cycle to work, healthcare plan and access to an Employee Assistance Programme.

After this apprenticeship

Potential employment on completion of the apprenticeship for the right candidate or progression to a higher-level qualification.

Ask a question

The contact for this apprenticeship is:

CHESTERFIELD COLLEGE

The reference code for this apprenticeship is VAC2000007073.

Apply now

Closes in 28 days (Friday 6 February 2026 at 11:59pm)